Operations Manager

About the role

As an Operations Manager, you will be responsible for directing both inbound and outbound operational departments and exempt staff to maximize safety, quality, productivity and employee relations for our team. The Operations Manager role is essential in executing Ace's operational initiatives while fostering a collaborative team environment in a service-oriented culture. You will be part of a winning team that enjoys comprehensive health coverage, generous 401(k) with company match, tuition reimbursement, merchandise discount, and business casual dress every day.

Responsibilities

• Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork
• Ensure a safe work environment for all team members
• Be part of a positive work environment which enhances high level performance
• Establish and implement departmental policies, goals, objectives and procedures, conferring with senior leadership, staff members and others within the organization as necessary
• Oversee activities directly related to warehouse operations utilizing Lean tools and methodologies
• Review financial statements and reports, as well as other performance data to measure productivity and goal achievement, and to determine areas needing cost reduction and program improvement
• Determine staffing requirements, along with conducting and/or overseeing the interview process. Make hiring decisions and oversee training of new employees
• Provide guidance and direction to subordinates, including setting performance standards, monitoring performance and creating development opportunities. Actively pursue succession planning for self and direct reports
• Flexible to deal with issues that arise outside of normal business hours
• Other duties as assigned

Qualifications

• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources
• Bachelor's Degree in a related field preferred, but not required
• 5+ years in a senior operational role, preferably in distribution
• Strong interpersonal skills
• Communication skills, both verbal and written
• Proficient in Word, Excel and Outlook
• Ability and willingness to work non-traditional shifts and hours

Pay

Annual Salary Range of $88,400 - $110,700 per year

Benefits

• Semi-Monthly Pay
• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity)
• 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
• On-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Identity theft protection

This response is AI-generated, for reference only.