Operations Strategy Manager

The Impact You Can Have

The Retail Operations Strategy team is responsible for developing and leading the Retail Operations strategy to transform the customer experience, operational performance and efficiency, and growth across our stores. Operating at the intersection of operations and strategy, the Operations Strategy Manager will be responsible for supporting on-going discovery, evaluation and execution of forward-thinking opportunities for continuous growth and improvement for our retail stores.

This individual will enable decision-making for key business initiatives, and will require the ability to influence, advise, and lead a large number of cross-functional business partners across levels. A successful candidate must be naturally curious, self-motivated, able to prioritize effectively, and possess the ability to share complex ideas and information across diverse audiences in a clear and succinct manner.

This role will support highly visible strategies that will have a significant impact on the direction of the end-to-end store experience and therefore should demonstrate strong executive presence and possess superior communication and presentation skills.

YOU'LL ACCOMPLISH THESE GOALS BY:

• Support the creation, refinement, and articulation of the department’s long‑term North Star vision, ensuring strategic clarity and alignment across all retail operations functions
• Support highly visible, strategic, cross-functional, priority initiatives related to Ulta Beauty’s retail operations strategy
• Build governance models, decision‑making frameworks, and accountability routines that sustain strategic initiatives and ensure consistent execution
• Gather, synthesize, and socialize insights on retail trends, emerging technologies, consumer behavior shifts, and competitive innovations that are relevant to Ulta Beauty
• Bring creative, out-of-the-box thinking to identify white space opportunities: assess and articulate the strategic rationale, grounded in data-driven insights, in support of the retail operations strategy
• Support the effort of sharing the retail operations department story through crafting elevated PowerPoint presentations and working with key stakeholders across the department and enterprise

THE ESSENTIALS FOR SUCCESS:

• Bachelor’s degree in business, operations, strategy or a related field
• 5+ years of professional experience in business administration, consulting, strategic planning, or similar strategy-focused roles
• Ability to think strategically while balancing long-term goals with immediate business priorities
• General retail acumen – understanding of retail operations, field dynamics, and customer experience drivers
• Strong communication skills – including thought leadership, collaboration, partnership across diverse team environments
• Well organized – ability to lead, manage, and prioritize multiple projects efficiently
• Highly motivated – exhibit flexibility and willingness to take on new responsibilities and assignments and to assist with various ad hoc projects as needed
• Skilled in Microsoft Office, especially PowerPoint, and comfortable using program management tools
• Retail operations experience preferred

WORKING CONDITIONS:

• Normal office demands
• Occasionally work in stores to develop an understanding of the store experience and collaborate with field partners

PAY RANGE:

The pay range for this position is $88,200.00 - $119,200.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs.

Benefits:

Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta

About:

About At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.