VP, Reporting & Analytics - Patient Services

About the role

The Vice President, Reporting & Analytics, Patient Services is a key member of EVERSANA’s Patient Services Reporting & Analytics leadership team, responsible for leading the strategy, development, and delivery of reporting and analytics solutions that drive value for clients, patients, and the organization.

Responsibilities

• Develop and deliver effective, persuasive presentations that demonstrate the value of Reporting and Analytics offerings to client teams, business development leaders, and internal stakeholders.
• Identify and translate data-driven insights into strategic recommendations, solutions, and offerings that support business growth and P&L objectives.
• Collaborate with product owners to ensure applications and solutions meet business needs.
• Collaborate with technical resources to identify and document technical requirements, dependencies, and constraints.
• Create user experience deliverables including wireframes and navigation flows.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Qualifications

• Education: Bachelor’s degree in healthcare or health policy or STEM or business.
• Experience and/or Training: 12+ years of overall experience focused on healthcare data, especially patient-level data.
• Prior experience with defining standard metrics and KPIs for clients' needs and establishing robust processes to measure them.
• Experience generating insights and presenting findings and deliverables to clients that meet business requirements.
• Experience providing high-end patient services analytics consulting and thought leadership to clients at the business heads level to help them implement or enhance their patient services models to realize the business objectives.
• Experience recommending, designing, and developing state-of-the-art data-driven analysis using statistical and advanced analytics methodologies to solve business problems.
• Strong customer analytics/logical thinking skills and proven ability to communicate clearly and present analytics findings to senior leadership/executives (Pharma VP/ED/D levels).
• Experience gaining the trust as a "Thought Partner" with clients as they lead existing and new client engagements independently; providing regular client updates, performing key stakeholder management, and risk analysis for the engagement while tracking and monitoring for status of at-risk and success metrics.
• Experience supporting the development of proposals and pitches for new business development; focusing on opportunities to grow the client base along with the SVP Reporting & Analytics, while supporting the BD/Sales team as required for RFPs and regular sales pitches.