VP, Relationship Manager - Mortgage Warehouse Lending

About the role

Customers Bank is searching for a seasoned Relationship Manager to join our high performing Warehouse Lending team.

What You'll Do

• Develop new business opportunities for Warehouse Facilities, MSR Term Loans and Deposits offered by Customers Bank.
• Prepare Term Sheets and present opportunities internally and then present to clients.
• Manage existing portfolio of clients to ensure satisfactory performance and utilization.
• Prepare and present credit actions to loan committee in timely manner in conjunction with Credit team.
• Work with Operations team in all aspects of client relationship from new client training to ongoing training and performance.
• Meet departmental goals and targets as it relates to warehouse related loan and deposit balances.
• Relationship Manager will be overseeing business relationships in the Southeast Region of the U.S.

What Do You Need?

• 10+ years of experience in the Warehouse Lending space.
• Bachelor's Degree or equivalent work experience.
• Strong knowledge of warehouse lending process and procedures.
• Formal credit training required.
• Self-starter with excellent time management skills.
• Ability to maintain the highest level of confidentiality.
• Excellent problem-solving skills.
• Excellent communication skills — written, verbal with an ability to present ideas clearly and concisely.
• Ability to multi-task in a fast-paced environment.
• A professional work ethic and attitude.

Technology Skills

• Microsoft Outlook Office Suite.
• Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement.

Pay

Annual salary range of $150,000 - $170,000, based on overall skills and experience.