VP Payroll & Benefits (Services & Operations)

About us

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3600 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe rely upon Bob to help them create the best work experiences for their people. Come and be you with us. Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.

What are we looking for?

This is a unique opportunity to shape one of HiBob’s most strategic growth areas. You will play a defining role in helping us win in the US payroll market, scale our UK payroll business, and build a payroll services capability that drives customer value, retention, and long-term growth. HiBob is looking for a strategic and execution-oriented VP Payroll & Benefits (Services & Operations) to lead and scale our payroll services business across the US and UK.

Base Salary Range

Base salaries for this role range from $230,000 - $290,000 per year. This role has an additional variable compensation component.

What We're Looking For

• Strong US payroll experience is required.
• At least 5 years of leadership experience managing payroll services or payroll operations in a B2B SaaS environment.
• Proven experience scaling payroll services and/or operations in a high-growth or evolving business.
• Track record of improving implementation quality, speed, predictability, and customer outcomes.
• Strong commercial acumen, with experience owning or influencing revenue, P&L, and business performance.
• Experience building services models that support growth from SMB through mid-market.
• Strong cross-functional leadership skills, with the ability to work effectively across Product, Engineering, Customer Success, Sales, and Operations.
• Innovative mindset with experience using AI, automation, or new operating approaches to improve scale and execution.

What You’ll Do

• Define and lead the strategy for Payroll Services & Operations across the US and UK.
• Build a repeatable US payroll services motion that drives market penetration and supports growth from SMB to mid-market.
• Scale the UK payroll services model to support continued growth and increasing customer complexity.
• Lead payroll implementation and services delivery with a focus on quality, speed, predictability, and customer experience.
• Improve operational excellence across payroll services and operations, driving scalability, efficiency, and strong customer outcomes.
• Partner closely with Product and Payroll leadership to identify and address critical product and operational gaps.
• Leverage AI, automation, and innovative problem solving to improve how payroll services are delivered and scaled.
• Own payroll services revenue and P&L, ensuring strong business performance while supporting HiBob’s broader growth strategy.

Benefits

• Ownership & Financial Equity in a global, high-growth HR tech SaaS leader.
• 401(k) with a 3% company match starting Day 1.
• $2,500 employee referral bonus.
• Health & Wellbeing: Medical, dental, and vision coverage from day one.
• $1,920 annual wellness stipend to support your physical and mental wellbeing.
• Annual Headspace membership and expanded wellness benefits.
• Workplace Flexibility: Hybrid working model for Bobbers in the NY metro area.
• Temporary work from anywhere for up to 2 months per year (after 6 months).
• Work-Life Balance: Generous paid time off and company holidays to rest, recharge, and enjoy.
• Bob Balance Days – 4 additional days within a calendar year – Enjoy a company-wide long weekend at the beginning of each quarter.
• Your birthday off — plus a special gift from us.
• Work From Home: Home office allowance to set up your ideal workspace.
• Community & Culture: Two paid Social Impact days each year to give back to causes you care about.
• Frequent team and company social events, both in-person and virtual.
• Dog friendly office.