VP, Operations

About the role

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

The Vice President of Operations for Brookfield Properties Multifamily leads the operational and financial performance of a multi-region multifamily portfolio, owning aggregate P&L responsibility across all regions and accountable for occupancy, revenue growth, NOI, expense management, and resident retention portfolio-wide.

Responsibilities

• Owns aggregate P&L responsibility across all regions in the portfolio, setting income, expense, and NOI targets and holding Regional Directors accountable for results.
• Leads, develops, and manages the performance of Regional Directors, building organizational depth and bench strength across the field leadership team.
• Partners with asset management, ownership, and investment teams to develop and execute business plans, support acquisitions/dispositions and lease-up or repositioning efforts, and identify value-creation opportunities across the portfolio.
• Establishes and continuously improves operating playbooks, policies, and procedures to drive consistency, efficiency, and service quality across all communities.
• Maintains a working knowledge of company policy and applicable local, state, and federal laws and regulations, including Fair Housing and affordable housing program requirements, and ensures compliance across the regional organization.
• Reviews and approves capital and operating budgets prepared by Regional Directors, ensuring capital spending is prioritized appropriately and executed on time and on budget.
• Partners with Human Resources on workforce planning, succession planning, and talent development for the regional leadership pipeline.

Requirements

• Undergraduate (Bachelor) Degree in Business, Real Estate, or related field required
• Advanced (Master) Degree in Business Administration (MBA) or Real Estate preferred
• 10+ Years of experience in Progressively responsible multifamily property operations leadership, including portfolio-level P&L ownership across multiple regions and direct oversight of regional leadership teams (Regional Directors/General Managers)
• CPM (Certified Property Manager) preferred
• Travel up to 50% of the time

Qualifications

Prior experience in leading multi-region or multi-market operations, including budgeting, NOI management, and capital planning across a diversified portfolio is preferred. Partnering with asset management/ownership on strategic business plans, acquisitions/dispositions, and value-creation initiatives is also preferred. Affordable/regulated housing compliance (LIHTC, HUD/Section 8, tax-credit) across a multi-region portfolio is a plus.

Benefits

Brookfield Properties cares about the well-being and work-life balance of our valued associates. We offer awesome incentives that include: Full benefits package, Generous paid time off, 401(k) with company match, Growth and advancement opportunities.