VP Head of People Experience

Pacifica Continental is partnering with a leading bank in Miami to find a VP, Head of People Experience.

About the role

The VP, Head of People Experience oversees all HR functions, including payroll, benefits, recruitment, onboarding, off-boarding, and records management.

Responsibilities

• Payroll
  • Prepare bi-weekly payroll for processing through a third-party payroll company.
  • Certify that time and attendance records are reviewed and approved by department managers in time for payroll processing.
  • Review time and attendance records for completeness and accuracy prior to payroll submission.
  • Certify that the payroll company generates a payroll general ledger with proper departmental allocations for every payroll and submit to Accounting.
  • Administer timely processing of 401(k) enrollments, contributions, matches, loans, quarterly contribution changes, and all other related duties.
  • Prepare Payroll Change Notices for all personnel changes.
  • Maintain accurate and up-to-date employee and payroll information in HR systems by processing all status changes, salary changes, garnishments, terminations, and withholdings within the proper time frame.
  • Process disability payments appropriately.
• Benefits
  • Administer various employee benefit programs, such as group medical, dental, life, STD/LTD insurances, and 401(k).
  • Maintain accurate and up-to-date employee and benefit information in HR systems by processing all new enrollments, status changes, salary changes, and terminations within the proper time frame.
  • Manage leave and paid time off programs in HR systems, such as vacation, bereavement, sick leave, leave of absence, and disability.
  • Administer all disability requests and paperwork, providing employees with proper forms and information.
  • Assist with benefits planning and administration, including coordination of annual open enrollment, changes in coverage, and reconciliation with benefit providers.
  • Coordinate COBRA and other benefits for terminated employees.
  • Administer Workers Compensation claims.
• Recruitment & Selection
  • Initiate correspondence with Hiring Managers to identify needs for open positions (job description, education, skills/requirements).
  • Research existing files for qualifying candidates.
  • Place electronic advertisements when needed for open positions.
  • Email selected candidates' resumes to hiring managers for review.
  • Conduct internal selection processes.
  • Participate in interviews as necessary.
  • Obtain Senior Management approvals for hiring, prepare offer letters.
  • Contact candidates to present offers, coordinate completion of formal applications, and process background checks.
  • Compose emails to interviewed candidates not selected.
  • Maintain files of all selection processes.
• Onboarding/Off-boarding
  • Prepare new hire packages and create new hire access requests.
  • Coordinate and conduct new employee onboarding, including adding new employees to HRIS systems.
  • Prepare paperwork and conduct all terminations.
  • Prepare severance packages and related paperwork.
  • Create termination access requests.
  • Inform relevant departments of new hires and terminations.
• Endomarketing
  • Coordinate, prepare, and execute all internal events (Holiday Party, birthday celebrations, happy hours, social events).
  • Develop and execute strategies to motivate employees.
  • Create an Employee satisfaction survey.
  • Prepare a monthly newsletter.
  • Create, prepare, and execute all internal communications.
  • Develop the Annual Endomarketing budget proposal.
  • Responsible for purchasing and distributing gifts to all employees.
• General HR
  • Prepare required daily, monthly, quarterly, and annual reports, as well as special reports as requested.
  • Assist in the creation of new employee job descriptions and maintain current/signed job descriptions.
  • Oversee sensitive vacation and ensure sensitive employees comply with absence requirements.
  • Coordinate and ensure completion of annual evaluations.
  • Research and analyze various HR scenarios for management.
  • Stay current with local, state, and Federal HR laws, legislation, and trends, and maintain compliance with each.
  • Participate in the planning and execution of employee functions.
  • Process unemployment claims.
  • Provide daily support to personnel and leadership questions.
  • Offer guidance to leadership on employee issues and dilemmas.
  • Assist in ensuring that staff members comply with safety and other applicable policies, procedures, laws, rules, and regulations.
  • Full knowledge and understanding of bank policies, procedures, regulatory, and compliance requirements, including but not limited to BSA/AML, CDD, EDD, and others as defined by the Compliance Department.
  • Attend and/or complete all required training as assigned.
  • Communicate effectively with other departments.
  • Maintain the department Procedures Manual and Employee Handbook as needed.
  • Perform other HR duties as assigned by management.
• Additional Duties
  • Filing, copying, faxing, or scanning of any departmental reports or materials.
  • Train and support HR Assistant.
  • Evaluate HR Assistant’s performance.
  • Perform other related duties as required to accomplish the objectives of the position.

Requirements

• Bachelor's degree (B.A.) from a four-year college or university in a related area, and 3+ years of related experience; equivalent combination of education, training, and experience may be considered.

Skills

• Ability to effectively present information and respond to questions from directors, managers, clients (both internal and external), and the general public.
• Excellent ability to communicate in English and Portuguese, verbally and in writing; Spanish highly recommended, and in some departments required.
• In-depth knowledge of all bank policies, procedures, and compliance requirements.
• Ability to organize and manage multiple priorities.
• Ability to ensure confidentiality, security, and safekeeping of bank and personnel information.
• Consistently punctual and reliable; ensures work responsibilities are covered when absent.
• Takes responsibility for own actions; commits to long hours of work when necessary to reach goals; takes initiative; highly motivated.
• Strong organizational skills with attention to detail; focused.
• Displays behavioral and daily habits to accomplish goals as assigned.
• Displays original thinking and creativity; generates suggestions for improving work and setting goals.
• Treats others with respect and consideration regardless of their status or position.
• Demonstrates accuracy and thoroughness in all reports produced.
• Accustomed to a professional, business office environment in manner and dress.
• Excellent human relations skills with customers and bank associates.
• Willing to participate as a team member and eager to tackle new assignments.