VP Commercial Banking Relationship Manager - Boston
About the role
Hingham's Specialized Deposit Group (SDG) is looking for a Relationship Manager to take responsibility for some of the Bank's most significant business, institutional, government, and private client banking relationships. You will be responsible for new business development in the verticals the Bank targets: commercial real estate investors, property managers, nonprofit organizations, educational institutions, professional services firms, life sciences, and technology companies. You will also manage a portfolio of existing relationships with key customers and their staff.
You will be the key point of contact for these customers, managing their deposit banking needs, coordinating service requests, and cross-selling new products by partnering with our Business Client Services Team and Cash Management Specialists. The SDG works closely with the Bank’s Commercial Lending Group to deliver deposit services to new and existing commercial customers and refer commercial real estate loans. You will also work with commercial real estate customers to grow their deposit relationship with the Bank.
Responsibilities
- Develop new relationships through a self-sourced portfolio, with a strong focus on our existing customer verticals (property management, municipalities, commercial real estate, non-profits).
- Manage existing relationships, serving as the primary banker for a portfolio of some of the Bank's most significant business, institutional, government, not-for-profit, and private client banking relationships.
- Coordinate their needs within the Bank, opening and closing accounts as necessary, and handling some of their basic needs relative to our digital products.
- Identify opportunities to deepen our relationships with these clients through additional deposit/payments business or via our Residential and Commercial Lending Groups.
- Facilitate delivery of our digital products, including online and mobile banking, payments services (wire, remote deposit capture, ACH, lockbox, and merchant services) in conjunction with our Digital Banking Group and third-party vendors.
- Provide input to our product and process development process over time based on our customers' experiences.
Requirements
- A strong record of business development or relationship management in a business banking, private banking, or cash management role.
- A book of business in non-profit, commercial real estate, professional services, or property management is strongly preferred but not required.
What You'll Bring
- High ethical standards
- Strong analytic skills with an ability to translate business plans and goals
- An ability to effortlessly build relationships with trust and respect
- Strong self-management/drive and a meticulous approach to organization
- The ability to prioritize and differentiate between what’s needed versus what’s wanted
- Be adept at handling multiple competing priorities and duties in a fast-paced, results-oriented, and rapidly changing environment
- Be comfortable with implementing structure
- Experience working with distributed teams
Culture
- Do you believe there’s always room for improvement?
- We are constantly trying to improve our internal processes and our customer experience.
- Do you always dot your i’s and cross your t’s?
- Attention to detail is a must.
- Are you happy to lend a helping hand?
- We are a small, tight-knit group and at times all wear a number of different hats.
- Are you transparent and do you prefer addressing the elephant in the room?
- We pride ourselves on being upfront and honest. We do not have the time or energy for corporate politics.
- Are you OK with making a mistake?
- We are too, as long as we learn from them and don’t repeat them.
Benefits
- As a family-run company, we offer an excellent benefits package.
- Hingham is one of the most profitable banks in the country and our profit-sharing program offers all employees the opportunity to participate in this success.
- 401K Matching
- Health Benefits with Employer Contribution
- Paid Time Off
- Family Leave
- Short & Long Term Disability
- Wellness Benefits
Pay Range
The Pay Range For This Role Is 100,000 - 225,000 USD per year(Corporate Office)