VP, Chief Claims Officer
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to output only HTML fragment.
Let's extract content:
Company Details paragraph: "Berkley Mid-Atlantic Group (BMAG) is a property and casualty insurance provider serving the Mid-Atlantic. We are a member of W. R. Berkley Corporation, one of the largest commercial lines property and casualty insurance holding companies in the United States. With the resources of a large Fortune 500® corporation and the ability to operate with the closeness and flexibility of a small company, we exclusively work with select independent agents to insure the future of business. Our culture is one that empowers employees to question the status quo and seek innovative ways to continue to exceed the expectations of our customers. We practice collaboration, creativity, and teamwork on a daily basis, with a commitment to innovation and high performance. Company URL: https://www.wrbmag.com/ The company is an equal opportunity employer." Remove EEO line. Keep URL.
Responsibilities: long paragraph with many sentences. We need to break into list? It's a paragraph of duties. Could keep as
but also could split into
- for each duty. The instruction: Use
- for any list of duties/requirements/benefits. The responsibilities are a list of duties; we can convert each sentence into list items. But we must preserve all substantive information; splitting into list items is fine as long as we keep content.
Qualifications: list of requirements. Could be list.
Additional Company Details: includes compensation plan, benefits, base salary range, bonus, benefits list, sponsorship details. We need Benefits and Pay sections.
Benefits: list: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.
Pay: Base Salary Range: $195,000 – $230,000, Eligible to participate in annual discretionary bonus. Also note actual salary determined by factors.
Sponsorship Details: "Sponsorship not Offered for this Role". Could be included as a short paragraph maybe under "Additional Information" but we don't have heading. Could we add a section "Other Details"? Not allowed headings list. Maybe we can incorporate into Benefits or Pay as a note? But it's separate. Perhaps we can include as a paragraph under a generic
without heading? The instruction: Output ONLY the HTML fragment. It didn't say we must use only those headings; it said use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings when appropriate, but we could also have other headings? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are examples; we could use other headings if needed, but better to stick to those. Sponsorship detail could be placed under Benefits or Pay as a note, but it's not really benefit or pay. Could be under "About the role"? Not ideal.
Maybe we can create a section "Additional Details" but not in list. However instruction: "Prefer a few substantive sections over many thin ones." Could we combine Sponsorship note into a paragraph under Pay or Benefits? Might be okay.
But we must preserve ALL substantive information. If we embed sponsorship note inside a paragraph under Pay, it's still preserved.
Let's structure:
About the role
Berkley Mid-Atlantic Group (BMAG) is a property and casualty insurance provider serving the Mid-Atlantic. We are a member of W. R. Berkley Corporation, one of the largest commercial lines property and casualty insurance holding companies in the United States. With the resources of a large Fortune 500® corporation and the ability to operate with the closeness and flexibility of a small company, we exclusively work with select independent agents to insure the future of business. Our culture is one that empowers employees to question the status quo and seek innovative ways to continue to exceed the expectations of our customers. We practice collaboration, creativity, and teamwork on a daily basis, with a commitment to innovation and high performance. Company URL: https://www.wrbmag.com/
Responsibilities
- The Chief Claims Officer (CCO) serves as the highest level of Claims leadership in the Operating Unit (OU) and is responsible for Claims strategy, operations, compliance, customer service, and overall management of loss costs.
- The CCO serves as a member and key contributor on the OU’s Executive Committee and Senior Leadership Team (SLT), working above and beyond the Claims functional area as a co-leader of the OU in general.
- The CCO is also responsible for all aspects of people management, engagement, and performance of the Claims staff.
- The CCO leads innovation in both the Claims function and beyond.
- Develops and communicates the vision, strategy and priorities of the Claims organization; including operational plans and controls to assure they are effectively executed.
- Leads development and achievement of department goals including aligned performance objectives for all Claims staff.
- Assures effective metrics are in place, monitored, analyzed and reported regularly.
- Assures sound case reserving practices and achieves favorable total claim outcomes, balancing loss costs, ALAE, and ULAE, with minimal claims leakage.
- Leads Innovation ideation and experimentation to enhance the customer experience and improve the efficiency and effectiveness of claim operations.
- Attains high levels of claims file quality through a robust, self-critical Quality Assurance program supplemented by a strong compliance model with effective controls and monitors.
- Serves as the highest level of technical authority for claims pricing (reserve and settlement) and decision‑making.
- Directly manages the Claims Leadership Team comprised of Claims managers at various levels.
- Assures optimal and high‑performing relationships with other WRBC entities (RSS, BTS, BSS, BMMS, MEC, AMP, other Regional Segment companies, WRBC Corporate Claims) as well as all other BMAG functional areas.
- Identifies and manages outsourced partnerships with law firms, independent adjusting firms, and other service providers; assures SLAs are in place and met, and services are priced appropriately.
- Monitors emerging issues in Commercial claims, sharing knowledge across the organization and devising claims responses and mitigations to new and emerging risks.
- Participates as an active member in industry trade groups, associations, and conferences.
- In collaboration with the President and SLT, contributes significantly to the OU’s strategy, planning and execution of enterprise‑wide imperatives.
- Leads a PeopleFirst culture that attracts, develops, engages, and retains top talent.
Qualifications
- Minimum of 10 years of advanced multiline commercial claims leadership experience, preferably in the Chief Claims Officer role in a similar company or as a direct‑reporting subordinate in a larger company.
- Extensive multi‑lines claims technical experience including Auto, Property, General Liability, Workers Compensation, and Umbrella claims.
- Executive level skill and expertise in strategy, communications, and people management.
- Executive level competency in the Berkley Innovation behaviors of Effective Collaboration, Courage, Managing Self, Resiliency, Challenging the Status Quo, Evidence‑Based Decision Making, and Reflective Listening.
- Bachelor’s Degree or higher required.
- CPCU, CCP, AIC or other professional industry certifications preferred.
Benefits
- Health
- Dental
- Vision
- Life
- Disability
- Wellness
- Paid Time Off
- 401(k)
- Profit‑Sharing plans
Pay
Base Salary Range: $195,000 – $230,000. Eligible to participate in annual discretionary bonus. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship not offered for this role.
We have included sponsorship note in Pay paragraph.
Check we didn't repeat job title as heading. Good.
We didn't include Schedule section (not present). We didn't include Requirements section (we used Qualifications). That's fine.
We removed boilerplate: equal opportunity employer line removed. Also removed "Additional Company Details" heading; we incorporated its content into Benefits and Pay.
We preserved all substantive info: company details, responsibilities, qualifications, benefits, pay, sponsorship note.
Check we didn't miss any detail: The "Additional Company Details" also had "We do not accept any unsolicited resumes from external recruiting agencies or firms." That's a substantive detail about recruitment policy. Should we preserve? It's a detail about hiring process. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The line "We do not accept any unsolicited resumes from external recruiting agencies or firms." is not exactly application instructions? It's a recruiting policy. Might be considered application instruction? It's about resumes. Could be considered application instruction. The instruction says remove application instructions. So we can drop that line. Good.
Also "The company offers a competitive compensation plan and robust benefits package for full-time regular employees which for this role include:" we captured benefits and pay.
We also had "The actual salary for this position will be determined by a number of factors..." we included.
We also had "Sponsorship Details Sponsorship not Offered for this Role" we included.
Now ensure no duplicated lines. Looks
for prose. We need to output only HTML fragment. Let's extract content: Company Details paragraph: "Berkley Mid-Atlantic Group (BMAG) is a property and casualty insurance provider serving the Mid-Atlantic. We are a member of W. R. Berkley Corporation, one of the largest commercial lines property and casualty insurance holding companies in the United States. With the resources of a large Fortune 500® corporation and the ability to operate with the closeness and flexibility of a small company, we exclusively work with select independent agents to insure the future of business. Our culture is one that empowers employees to question the status quo and seek innovative ways to continue to exceed the expectations of our customers. We practice collaboration, creativity, and teamwork on a daily basis, with a commitment to innovation and high performance. Company URL: https://www.wrbmag.com/ The company is an equal opportunity employer." Remove EEO line. Keep URL. Responsibilities: long paragraph with many sentences. We need to break into list? It's a paragraph of duties. Could keep as
but also could split into
- for each duty. The instruction: Use
- for any list of duties/requirements/benefits. The responsibilities are a list of duties; we can convert each sentence into list items. But we must preserve all substantive information; splitting into list items is fine as long as we keep content.
Qualifications: list of requirements. Could be list.
Additional Company Details: includes compensation plan, benefits, base salary range, bonus, benefits list, sponsorship details. We need Benefits and Pay sections.
Benefits: list: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.
Pay: Base Salary Range: $195,000 – $230,000, Eligible to participate in annual discretionary bonus. Also note actual salary determined by factors.
Sponsorship Details: "Sponsorship not Offered for this Role". Could be included as a short paragraph maybe under "Additional Information" but we don't have heading. Could we add a section "Other Details"? Not allowed headings list. Maybe we can incorporate into Benefits or Pay as a note? But it's separate. Perhaps we can include as a paragraph under a generic
without heading? The instruction: Output ONLY the HTML fragment. It didn't say we must use only those headings; it said use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings when appropriate, but we could also have other headings? It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are examples; we could use other headings if needed, but better to stick to those. Sponsorship detail could be placed under Benefits or Pay as a note, but it's not really benefit or pay. Could be under "About the role"? Not ideal. Maybe we can create a section "Additional Details" but not in list. However instruction: "Prefer a few substantive sections over many thin ones." Could we combine Sponsorship note into a paragraph under Pay or Benefits? Might be okay. But we must preserve ALL substantive information. If we embed sponsorship note inside a paragraph under Pay, it's still preserved. Let's structure:
About the role
Berkley Mid-Atlantic Group (BMAG) is a property and casualty insurance provider serving the Mid-Atlantic. We are a member of W. R. Berkley Corporation, one of the largest commercial lines property and casualty insurance holding companies in the United States. With the resources of a large Fortune 500® corporation and the ability to operate with the closeness and flexibility of a small company, we exclusively work with select independent agents to insure the future of business. Our culture is one that empowers employees to question the status quo and seek innovative ways to continue to exceed the expectations of our customers. We practice collaboration, creativity, and teamwork on a daily basis, with a commitment to innovation and high performance. Company URL: https://www.wrbmag.com/
Responsibilities
- The Chief Claims Officer (CCO) serves as the highest level of Claims leadership in the Operating Unit (OU) and is responsible for Claims strategy, operations, compliance, customer service, and overall management of loss costs.
- The CCO serves as a member and key contributor on the OU’s Executive Committee and Senior Leadership Team (SLT), working above and beyond the Claims functional area as a co-leader of the OU in general.
- The CCO is also responsible for all aspects of people management, engagement, and performance of the Claims staff.
- The CCO leads innovation in both the Claims function and beyond.
- Develops and communicates the vision, strategy and priorities of the Claims organization; including operational plans and controls to assure they are effectively executed.
- Leads development and achievement of department goals including aligned performance objectives for all Claims staff.
- Assures effective metrics are in place, monitored, analyzed and reported regularly.
- Assures sound case reserving practices and achieves favorable total claim outcomes, balancing loss costs, ALAE, and ULAE, with minimal claims leakage.
- Leads Innovation ideation and experimentation to enhance the customer experience and improve the efficiency and effectiveness of claim operations.
- Attains high levels of claims file quality through a robust, self-critical Quality Assurance program supplemented by a strong compliance model with effective controls and monitors.
- Serves as the highest level of technical authority for claims pricing (reserve and settlement) and decision‑making.
- Directly manages the Claims Leadership Team comprised of Claims managers at various levels.
- Assures optimal and high‑performing relationships with other WRBC entities (RSS, BTS, BSS, BMMS, MEC, AMP, other Regional Segment companies, WRBC Corporate Claims) as well as all other BMAG functional areas.
- Identifies and manages outsourced partnerships with law firms, independent adjusting firms, and other service providers; assures SLAs are in place and met, and services are priced appropriately.
- Monitors emerging issues in Commercial claims, sharing knowledge across the organization and devising claims responses and mitigations to new and emerging risks.
- Participates as an active member in industry trade groups, associations, and conferences.
- In collaboration with the President and SLT, contributes significantly to the OU’s strategy, planning and execution of enterprise‑wide imperatives.
- Leads a PeopleFirst culture that attracts, develops, engages, and retains top talent.
Qualifications
- Minimum of 10 years of advanced multiline commercial claims leadership experience, preferably in the Chief Claims Officer role in a similar company or as a direct‑reporting subordinate in a larger company.
- Extensive multi‑lines claims technical experience including Auto, Property, General Liability, Workers Compensation, and Umbrella claims.
- Executive level skill and expertise in strategy, communications, and people management.
- Executive level competency in the Berkley Innovation behaviors of Effective Collaboration, Courage, Managing Self, Resiliency, Challenging the Status Quo, Evidence‑Based Decision Making, and Reflective Listening.
- Bachelor’s Degree or higher required.
- CPCU, CCP, AIC or other professional industry certifications preferred.
Benefits
- Health
- Dental
- Vision
- Life
- Disability
- Wellness
- Paid Time Off
- 401(k)
- Profit‑Sharing plans
Pay
Base Salary Range: $195,000 – $230,000. Eligible to participate in annual discretionary bonus. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship not offered for this role.
We have included sponsorship note in Pay paragraph. Check we didn't repeat job title as heading. Good. We didn't include Schedule section (not present). We didn't include Requirements section (we used Qualifications). That's fine. We removed boilerplate: equal opportunity employer line removed. Also removed "Additional Company Details" heading; we incorporated its content into Benefits and Pay. We preserved all substantive info: company details, responsibilities, qualifications, benefits, pay, sponsorship note. Check we didn't miss any detail: The "Additional Company Details" also had "We do not accept any unsolicited resumes from external recruiting agencies or firms." That's a substantive detail about recruitment policy. Should we preserve? It's a detail about hiring process. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The line "We do not accept any unsolicited resumes from external recruiting agencies or firms." is not exactly application instructions? It's a recruiting policy. Might be considered application instruction? It's about resumes. Could be considered application instruction. The instruction says remove application instructions. So we can drop that line. Good. Also "The company offers a competitive compensation plan and robust benefits package for full-time regular employees which for this role include:" we captured benefits and pay. We also had "The actual salary for this position will be determined by a number of factors..." we included. We also had "Sponsorship Details Sponsorship not Offered for this Role" we included. Now ensure no duplicated lines. Looks
- for any list of duties/requirements/benefits. The responsibilities are a list of duties; we can convert each sentence into list items. But we must preserve all substantive information; splitting into list items is fine as long as we keep content.
Qualifications: list of requirements. Could be list.
Additional Company Details: includes compensation plan, benefits, base salary range, bonus, benefits list, sponsorship details. We need Benefits and Pay sections.
Benefits: list: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.
Pay: Base Salary Range: $195,000 – $230,000, Eligible to participate in annual discretionary bonus. Also note actual salary determined by factors.
Sponsorship Details: "Sponsorship not Offered for this Role". Could be included as a short paragraph maybe under "Additional Information" but we don't have heading. Could we add a section "Other Details"? Not allowed headings list. Maybe we can incorporate into Benefits or Pay as a note? But it's separate. Perhaps we can include as a paragraph under a generic