VP, Claims Operations
Ladders · Plano, TX · 2 wk ago
On-siteFinance$257k–$463k/yrFull-time
About the role
Lead operational priorities where safety, quality, compliance, and execution discipline are central to success. Collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. Influence operational scale, customer outcomes, and organizational performance within a regulated financial services environment.
Responsibilities
- Develop claims operations strategy aligned with the company’s goals
- Achieve employee, member, and financial objectives
- Implement industry best practices across claims processes
- Lead various teams to meet specified business outcomes
- Collaborate with senior executives on enterprise initiatives
- Manage overall risk and regulatory compliance
- Sponsor transformational efforts across operational areas
- Build and guide a team of claims executive leaders
- Design claims servicing solutions leveraging multiple capabilities
- Monitor identified business risks in accordance with compliance policies
Requirements
- Bachelor's degree or 4 years of relevant education/experience
- 10+ years in financial services, particularly in P&C claims and strategic management
- 8+ years of senior leadership experience with high-performing teams
- Track record of strategic solution building and transformative execution
- Deep expertise in P&C insurance risk and compliance
- Ability to influence across executive levels and disciplines
- Proficiency in turning strategic visions into actionable plans
- In-depth understanding of P&C government regulations and requirements
Location
Plano, TX - US based candidates only, no visa sponsorship available
Pay
$257,250 – $463,050 annually
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) and pension plans
- Life insurance options
- Parental leave and adoption assistance
- Flexible paid time off, including holidays and volunteer hours
- Career path planning and continuing education opportunities
- Wellness programs for employee support