VP, Business Transformation and Operations

About the role

Medisatd is seeking a Head of Business Operations and Transformation. This is a pivotal leadership role designed to bridge the gap between high-level strategy and enterprise-scale operational excellence.

Responsibilities

• Enterprise Transformation & AI Integration
• Strategic Roadmap: Design and lead a multi-year, cross-functional transformation roadmap that modernizes internal workflows and GTM execution.
• AI-Driven Evolution: Identify and implement opportunities to leverage Generative AI and Machine Learning to automate legacy processes, enhance predictive analytics, and drive significant productivity gains.
• Operational Modernization: Transition the organization from rigid legacy processes to a high-velocity, AI-enabled operating model.
• IT Partnership: Work hand-in-hand with the IT organization to select, deploy, and optimize the tech stack required to support an AI-driven business.
• HR Alignment: Partner with People Team leaders to redefine organizational design, upskill talent for the AI era, and manage the cultural shifts inherent in large-scale transformation.
• Finance Integration: Collaborate with Finance to ensure transformation initiatives are tied to rigorous ROI models, budgeting cycles, and long-term financial planning.
• Tactical Execution & Cross-Functional Partnership: Actively dive into "trouble spots" in the business to troubleshoot bottlenecks and personally drive remediation workstreams.
• Performance Management
• Metric Synthesis: Define and track "North Star" operational metrics through sophisticated, real-time executive dashboards.
• Standardization: Lead the OKR framework across the global enterprise, ensuring every team's goals roll up to Medidata's primary strategic pillars.
• Executive Orchestration: Own the Business Operating Rhythm, ensuring ELT meetings, MBRs, and QBRs are outcome-oriented, data-backed, and drive immediate accountability.
• Decision Science: Act as a force multiplier for the COO, ensuring the "connective tissue" of the organization facilitates rapid, evidence-based decision-making.

Qualifications

• Consulting Pedigree: 10+ years of experience, including significant tenure at a top-tier management consulting firm (e.g., McKinsey, BCG, Bain) or an equivalent internal transformation role within a global Enterprise SaaS environment.
• "Player-Coach" Mentality: You possess the executive presence to command a boardroom and the technical grit to dive into the details of a process map or a data model. You are energized by driving execution, not just overseeing it.
• The "Complex Systems" Navigator: Proven track record of operating within large, multi-layered organizations. You understand how to drive consensus and implement change across thousands of employees.
• AI Practitioner: You are a champion for the use of AI and automation to disrupt traditional cost structures and accelerate business velocity.
• Quantitative Mastery: Deep expertise in business intelligence and financial modeling. You provide the "so what" behind the data, translating complex telemetry into a compelling narrative for the Board and ELT.

Pay

The base salary pay range for this position is $216,000-$288,000. Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work.