Volunteer: Workflow Review and Pressure-Test for gep Magazine Pilot

About the role

golden eyes project (gep) is seeking an experienced volunteer to review and pressure-test the developing participant experience workflow for gep Magazine — a remote youth mentorship program for children ages 8–17 — before pilot implementation with approximately 150–200 participants. The volunteer will not design the experience but will help identify gaps, unnecessary complexity, operational risks, opportunities for appropriate automation, and areas where processes could be clearer or more efficient while preserving the intended participant experience.

Responsibilities

• Review gep Magazine’s existing participant journey, proposed administrative workflow, and supporting program materials.
• Identify missing steps, unclear handoffs, operational risks, participant friction points, and administrative processes that may become difficult to manage at pilot scale (150–200 children).
• Recommend opportunities to simplify, streamline, or appropriately automate administrative tasks while maintaining necessary human oversight and a positive participant experience.
• Review the relationship between the digital and physical participation pathways and identify potential gaps in how submissions, participant records, tokens, rewards, and program progression are handled across both.
• Identify forms, communications, procedures, safeguards, tracking mechanisms, or other operational resources that may be missing from the current workflow.
• Provide a documented set of prioritized recommendations that gep can use to continue developing and refining the workflow internally.

Program context

• gep Magazine is a remote youth mentorship program for ages 8–17.
• Substantial program concepts, participant experience plans, and preliminary operational workflows have already been developed.
• Key systems and processes outlined include: guardian authorization, participant enrollment & identification, digital & physical challenge submissions, token tracking & reward redemption, program progression, participant support, and pilot evaluation.
• Pilot scale: approximately 150–200 children.

Qualifications

• Experience reviewing, pressure-testing, or designing operational workflows for youth-serving programs or similar participant-facing services.
• Ability to evaluate both digital and physical process pathways and their integration.
• Skill in identifying operational risks, scalability concerns, and automation opportunities while preserving human-centered experience.
• Experience producing clear, prioritized recommendation documents for internal teams.
• Familiarity with nonprofit or volunteer-driven program operations is a plus.

About golden eyes project

golden eyes project (gep) is a 501(c)(3) nonprofit harnessing the power of art & design to raise funds, increase awareness, and uplift children around the world. Through its initiatives, gep develops regenerative approaches to child empowerment through art, STEM, total well-being, culture, community, and nature.

This volunteer opportunity is provided by Taproot Foundation, a nonprofit creating social change through pro bono connections.