Volunteer: Director of Human Resources

About the role

The Volunteer Director of Human Resources will lead and manage the human resources functions of WOCOTM, ensuring that our volunteer and staff experience is equitable, supportive, and mission-aligned. This role focuses on developing and implementing HR policies, volunteer engagement strategies, and training systems that sustain a positive organizational culture.

Responsibilities

• HR Leadership & Compliance - Develop and implement HR policies, procedures, and systems that align with nonprofit best practices. Ensure compliance with federal, state, and local employment laws and volunteer regulations. Support organizational planning and staffing structure.
• Volunteer & Staff Management - Oversee recruitment, onboarding, and retention of volunteers and staff. Maintain volunteer and employee databases, records, and performance evaluations. Develop strategies to improve volunteer engagement and satisfaction.
• Training & Development - Design and lead orientation and professional development sessions for staff and volunteers. Identify skill-building opportunities and leadership pathways within the organization.
• Performance & Culture - Foster an inclusive, respectful, and collaborative organizational culture. Mediate personnel concerns and facilitate conflict resolution when needed. Lead recognition and appreciation initiatives to honor team contributions.
• Strategic Collaboration - Work with the CEO and leadership team to align HR initiatives with organizational goals. Contribute to strategic planning, workforce forecasting, and succession planning.

Qualifications

• Bachelor’s degree in Human Resources, Organizational Leadership, Business Administration, or a related field (or equivalent experience).
• 3+ years of HR management, volunteer coordination, or nonprofit leadership experience preferred.
• Strong interpersonal and communication skills with a passion for community service.
• Familiarity with HR software and volunteer management systems (e.g., Airtable, Trello, or similar).
• Understanding of diversity, equity, and inclusion (DEI) practices.
• Able to used Slate, Microsoft-365, Booking, calendar.
• Able to recruit volunteers within most workforce development platform.
• Will need to know how to used AI

Benefits

• Opportunity to lead and shape HR strategy within a growing nonprofit globally.
• Professional growth and networking opportunities.
• Certificate of volunteer service and recommendation letter upon completion.
• Meaningful contribution to empowering women and underserved communities.