Director of Human Resources

Key Responsibilities

• Serve as a trusted advisor to firm leadership on professional staff talent, performance, engagement, and organizational health.
• Partner with leadership on workforce planning, succession planning, and organizational design to support firm priorities and growth.
• Provide thoughtful guidance on sensitive and high-risk employment matters, balancing empathy, accountability, and risk management.
• Anticipate emerging talent, compliance, and engagement challenges and recommend proactive solutions.

HR Operations, Payroll & Benefits

• Provide executive oversight and governance of all HR operations, including payroll, benefits, HR systems, employee data, and reporting.
• Ensure accurate, timely payroll processing and compliance with applicable federal, state, and local laws and firm policies.
• Oversee benefits programs and vendor relationships, including health, retirement, leave, and wellness offerings.
• Continuously assess and improve HR infrastructure, systems, and processes to support scalability, efficiency, and positive employee experience.

Employee Policies, Compliance & Risk Management

• Maintain and steward employee policies, the employee handbook, and HR procedures.
• Ensure firmwide compliance with employment laws and regulatory requirements.
• Partner with internal and external counsel on employment issues, investigations, and risk mitigation strategies.
• Train and advise leaders on policy interpretation, documentation, and employee relations best practices.

Performance Management & Professional Staff Development

• Design, lead, and continuously improve the firm’s performance management framework for professional staff.
• Partner with leaders to clarify expectations, reinforce accountability, and support development and advancement.
• Coach leaders on performance management, difficult conversations, and development planning.
• Support learning, training, and development initiatives that strengthen client service, teamwork, and operational excellence.

Recruiting & Retention

• Oversee recruiting and onboarding for professional staff roles, ensuring consistent, thoughtful candidate experience.
• Develop and implement retention strategies focused on engagement, career development, and recognition.
• Monitor trends in turnover, engagement, and market competitiveness, and advise leadership on response strategies.
• Collaborate with leaders to strengthen mentorship, communication, and connection across the firm.

Culture, Employee Engagement & Experience

• Lead firmwide culture and engagement initiatives aligned with firm values and strategic goals.
• Partner with leadership to assess engagement, morale, and organizational effectiveness.
• Support programs that reinforce inclusion, recognition, communication, and a strong sense of community.

HR Team Leadership

• Lead, mentor, and develop the HR team, fostering a high performing, service oriented, and trusted function.
• Set clear priorities, expectations, and accountability for the HR team.
• Establish strong service standards, decision frameworks, and escalation protocols.
• Promote sound judgment, professionalism, and discretion in all HR work.