Volunteer & Community Engagement Coordinator (Part-Time, Hybrid)

At Lazarus Ministries KC, we believe volunteers are at the heart of our mission. As our Volunteer & Community Engagement Coordinator, you'll help create an exceptional volunteer experience while directly impacting the lives of individuals facing food insecurity and hardship throughout Kansas City. If you're passionate about serving others, building relationships, and making a meaningful difference, we'd love to have you join our team.

Responsibilities

• Recruit, onboard, schedule, and retain volunteers through community outreach, networking, presentations, and recruitment events.
• Serve as the primary point of contact for volunteers by responding promptly to inquiries and maintaining positive relationships throughout their volunteer experience.
• Coordinate weekly volunteer schedules and assignments, including confirming Saturday service opportunities and recruiting additional volunteers as needed.
• Maintain accurate volunteer records, contact information, attendance, and required documentation.
• Plan and implement volunteer appreciation efforts, including thank-you emails, letters, and recognition initiatives.
• Promote volunteer opportunities through approved communication channels and community partnerships.
• Represent Lazarus Ministries KC professionally within the community, serving as an ambassador for the organization's mission and programs.
• Build and maintain relationships with community organizations, churches, businesses, schools, universities, civic groups, and corporate volunteer partners to expand volunteer engagement.
• Coordinate volunteer opportunities that support meal services, pantry operations, community programs, special events, and fundraising activities.
• Support community engagement initiatives, including volunteer fairs, workshops, tours, outreach events, and other opportunities that increase awareness of Lazarus Ministries KC.
• Prepare reports, correspondence, and other administrative materials related to volunteer engagement and support the Executive Director with special projects as assigned.
• Develop and implement strategies to recruit and retain volunteers.
• Track volunteer participation, attendance, and service hours.

Requirements

• Associate degree preferred; equivalent experience considered.
• Minimum of 2 years of experience in volunteer management, nonprofit administration, office administration, customer service, hospitality, or event coordination.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to work independently and prioritize multiple projects.
• High attention to detail.
• Professional demeanor.
• Comfortable interacting with individuals from diverse backgrounds.
• Working knowledge of Microsoft Office (Word, Outlook, Excel).
• Ability to learn new software quickly.
• Experience using Constant Contact or similar email marketing platforms preferred.

Preferred Qualifications

• Previous nonprofit experience.
• Volunteer management experience.
• Experience coordinating community outreach.
• Experience with food pantries or hunger relief organizations.
• CPR/First Aid Certification (preferred but not required).

Work Environment

This is a hybrid position requiring both remote and onsite work. The position requires regular interaction with volunteers, donors, staff, board members, and community partners in a nonprofit ministry setting. Mandatory onsite attendance is required every Saturday and during organizational events, meetings, and other activities as directed by the Executive Director.

Performance Expectations

• Maintaining a well-organized volunteer program.
• Growing and retaining an engaged volunteer base.
• Providing exceptional customer service to volunteers and guests.
• Ensuring volunteer communications is timely and professional.
• Supporting successful weekly meal services and pantry operations.
• Building positive community relationships that increase awareness of Lazarus Ministries KC.
• Assisting the Executive Director in strengthening community partnerships and volunteer engagement.