VMI Specialist

About the role

Industrial Supply has been serving customers for 110 years, building our reputation on dependable service, strong relationships, and people who take pride in doing the job right. We're looking for an organized and dependable Branch VMI Specialist to help support our Vendor Managed Inventory (VMI) operations in Las Vegas.

Responsibilities

• VMI Routes & Drivers
  • Prepare and stage VMI routes so drivers can leave on time with everything they need.
  • Review routes and help improve efficiency.
  • Serve as a backup VMI driver when needed.
  • Help ensure required vehicle and DOT inspections are completed.
  • Track proof-of-delivery documentation and make sure VMI procedures are followed.
  • Help maintain consistent customer route schedules.
• Vending & Point-of-Use Programs
  • Help set up vending machines, bins, and other Point-of-Use inventory solutions.
  • Keep customer inventory areas organized, clean, and properly labeled.
  • Evaluate VMI setups and make improvements when needed.
  • Perform basic preventative maintenance on vending machines.
  • Help troubleshoot vending and inventory issues.
  • Monitor stockouts and backorders and help coordinate solutions.
• Customers, Sales & Inventory
  • Communicate with customers regarding VMI needs and service issues.
  • Work closely with inside and outside sales teams.
  • Help identify additional product or sales opportunities at customer locations.
  • Coordinate with the Branch Lead to maintain appropriate branch inventory levels.
  • Help ensure customer orders and VMI inventory are processed accurately.
• Training & Branch Support
  • Help onboard and train new VMI team members.
  • Teach employees VMI processes, procedures, equipment, and customer expectations.
  • Make sure team members have the tools and information needed to do their jobs.
  • Provide warehouse support when needed.
  • Assist with order processing and vend-pack preparation.
  • Help maintain an organized and effective vend-pack process.
  • Support other branch projects and responsibilities as needed.

Requirements

• Strong communication and customer service skills.
• Dependable, organized, and able to manage multiple priorities.
• Good problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Comfortable working with barcode scanners, vending software, and inventory systems.
• Safe driving habits with an acceptable driving record.
• Ability to meet applicable DOT medical requirements.
• Forklift experience or ability to become trained.
• Positive attitude and willingness to help wherever needed.

Qualifications

• Experience in any of the following would be beneficial:
  • Vendor Managed Inventory (VMI)
  • Route delivery or route management
  • Warehouse or inventory operations
  • Industrial distribution
  • Vending systems
  • Customer service
  • Employee training
  • Inventory or order-management systems