VMI Coordinator

Responsibilities

• Covers coordination of the VMI program with a clear vision of the VMI concept.
• Covers coordination with the customer and branch on all additions, changes, and deletions to the VMI programs.
• Covers obtaining orders and providing proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinating deliveries, and follow-up on customer inquiries, as required.
• Covers obtaining orders and providing timely follow-up on customer technical inquiries and requests.
• Covers promoting and building customer service through teamwork with Account Managers.
• Covers maintaining minimum and maximum inventory levels.
• Covers monitoring the overall quality of Border States' VMI performance in serving key customer goals.
• Covers performing the appropriate SAP functions to ensure the warehouse and deliveries run efficiently and accurately.
• Covers communicating with internal and external customers on orders, inventory, and deliveries, etc.
• Covers working closely with Border States’ sales and marketing staff to meet and exceed Branch sales and gross profit objectives.
• Covers resolving customer billing problems and providing input on product evaluations, code descriptions, inventory management, and pricing development.

Qualifications

• Minimum of a two-year business/trade degree or the equivalent in work experience.
• Minimum 2 years of prior warehouse distribution and/or city desk experience preferred.
• Good knowledge of electrical products or systems preferred.
• A valid driver’s license may be required depending on job duties (e.g., travel, driving company vehicle, etc.). Applicants without a driver’s license may still be considered.
• Prior experience operating a forklift is preferred.
• Ability to read, write, and speak in English required.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, SAP software SupplyTrax and Secura Stock software preferred.