VM Coordinator

About the role

The Visual Merchandising Coordinator will play a pivotal role in supporting and managing the visual merchandising operations. The Visual Merchandising Coordinator will oversee the end‑to‑end process of job management and fulfillment for all VM jobs. This position will collaborate with vendors and internal teams to ensure that all projects are delivered on time, within scope, and aligned with strategic marketing objectives, while following the Senior Marketing Manager and visual merchandising team’s direction and priorities. Additionally, this role will involve managing all orders, schedules, POs, invoicing, local ship setups, and expenses related to visual merchandising.

Responsibilities

• Support Visual Merchandising Strategy
• Oversee and manage visual merchandising projects by aligning with team priorities, developing timelines, deliverables, and dependencies to ensure efficient execution, timely delivery, and full visibility of visual requests; reprioritize as needed based on business needs
• Fulfill ship maintenance requests
• Conduct VM audits as determined by the cruise line partner
• Provide weekly reporting on project progress, distribution, and stakeholder follow‑up
• Develop comprehensive execution directives outlining installation and implementation requirements; complete post‑install reports to document execution, identify opportunities, and ensure standards are met
• Ensure all materials adhere to industry standards through shop visits and quality‑control checks
• Manage ordering of all visual merchandising elements, including support for co‑op jobs through the PM tool
• Order identified VM