SYSTEMS COORDINATOR
Wisconsin Housing and Economic Development Authority (WHEDA) · Madison, WI · 2 wk ago
$61k–$76k/yrFull-time
About the role
WHEDA serves Wisconsin residents and communities by working with others to provide creative financial and technical resources to stimulate and preserve affordable housing, small businesses, and agriculture. WHEDA is seeking a Systems Coordinator to join our IT team in our Madison office. The position of Systems Coordinator is responsible for second tier support in maintaining, troubleshooting and problem solving for all Server, Network, Desktop and Telephone Systems.
Responsibilities
- Is responsible for day-to-day operations of the Network/Server, Desktop and Telephone environment.
- Provides secondary support to the Server, Network and Desktop Administrators, in troubleshooting and meeting business unit needs. This will include level 1 and level 2 support.
- Provides hardware and software problem resolution related to networks, servers, printers, telecommunications, and operating systems.
- Serves as back-up or next level support (beyond Help Desk) and determines when additional and higher level of support is required.