Jobs · Management · New Jersey

Visual Support Captain, Ocean County Mall - Full Time

Macy's · Toms River, NJ · 4 wk ago
ManagementFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "Job Overview", "What We Can Offer You", "Some Additional Benefits We Offer Include", "What You Will Do", "Who You Are", "Essential Physical Requirements", "About Us". Also "Pay" and "Schedule" maybe not explicit; schedule info: "Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability." That's schedule info, so we can include a Schedule section. Pay: not explicit; there is "competitive pay" but no specifics. Should not create Pay section unless posting actually states them. It says "competitive pay" but no numbers; that's vague. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. For Schedule we have explicit schedule info, so we can include Schedule. For Benefits we have explicit benefits list, so include Benefits. For Pay we have only "competitive pay" which is vague but maybe considered stating pay? It says "competitive pay and benefits." That's a statement about pay but not specific. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "competitive pay". That's stating pay exists but not specifics. Might be okay to include Pay section with that statement? However they said prefer few substantive sections over many thin ones. Could combine Pay into Benefits? But they said use headings for Benefits, Pay, Schedule separately if present. Since we have schedule and benefits explicit, we can include Pay with the statement "competitive pay". Might be okay. However they also said never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). "competitive pay" is not filler; it's a statement. So we can include Pay section with that sentence. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Job Overview" heading? We need to use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but we can use those headings. However we need to map content to appropriate headings. The posting has sections: Job Overview (overview of role), What We Can Offer You (benefits), Some Additional Benefits We Offer Include (more benefits), What You Will Do (responsibilities/duties), Who You Are (requirements/qualifications/skills), Essential Physical Requirements (maybe part of Requirements), About Us (company info). We should not repeat job title as heading. We'll produce headings: About the role (maybe from Job Overview), Responsibilities (What You Will Do), Requirements (Who You Are + Essential Physical Requirements), Benefits (What We Can Offer You + Some Additional Benefits), Pay (competitive pay statement), Schedule (hours info). Also maybe About Us could be omitted? Not in list of allowed headings but we could incorporate into About the role or drop. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., not limited to those. But we should prefer those headings. About Us could be considered "About the role"? Not exactly. Could omit About Us as it's not required; but we must preserve ALL substantive information. About Us contains info about Macy's story etc. That's substantive. We could include it under About the role or maybe a separate section like "About Macy's". But they didn't list that as example but we could still use

for any heading. However they said "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should use those headings where applicable, but we can also use other headings if needed? Safer to stick to those headings and incorporate About Us into About the role or maybe omit? But we must preserve all substantive information; we can put About Us content into About the role section as a paragraph. Thus sections: - About the role: combine Job Overview + About Us (maybe first paragraph). Provide prose. - Responsibilities: What You Will Do (list of duties). Use
  • . - Requirements: Who You Are + Essential Physical Requirements (maybe combine). Use
    • for list items. - Benefits: What We Can Offer You + Some Additional Benefits We Offer Include. Use
      • . - Pay: statement about competitive pay. Use

        . - Schedule: hours info. Use

        . We must not include headings with empty content. Ensure we preserve all substantive info. Let's extract details. Job Overview paragraph: "Be part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Visual Support Captain, you will support Macy's initiatives through creative merchandise presentations, seasonal fashion trend statements, three-dimensional visual presentations, promotional events, corporate shop concepts, and prototypes. The Visual Support Captain creates compelling visual presentations, using placement and composition of mannequins and visual displays to convey current trends and seasonal campaign messages." We need to avoid repeating job title as heading, but we can mention it in prose. Full-time/part-time schedule: "Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here." We'll include that in Schedule section. What We Can Offer You paragraph: "Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities." Some Additional Benefits We Offer Include list: "Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here." We'll turn each line into

      • . What You Will Do list (many sentences). We'll break into bullet points. List items: - Help build a proactive and solution-oriented customer-centric culture by leading a compelling visual presentation in the store. - Demonstrate a keen understanding of trend messaging and seasonal fashion trend statements. - Collaborate with, guide, and support merchandising teams in their workload completion. - Update and maintain mannequin and visual presentations that upholds the Macy's brand and - Create three-dimensional visual merchandising displays. - Greet and assist customers with locating and retrieving items and make appropriate partnerships for assistance when necessary. - Demonstrate full understanding of store products, services, loyalty programs, and Macy's point of sale systems and use knowledge to help customers find what they need and suggest additional items. - Ensure high-level of customer service through problem-solving and customer-focused resolutions. - Ensure accuracy of promotional presentation, merchandise placement of key items, merchandising standards, proper fixture utilization and merchandising techniques. - Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment through maintaining accessibility standards. - Perform sales and/or support duties in addition to your direct visual responsibilities. - Work with all levels of store partners and in alignment with the Regional Visual leaders. - Meet with People Leaders throughout the day to reassess workload and priorities and provide continuous feedback that drives a positive customer experience, improves our processes, and aligns to our merchandising guidelines. - Educate all colleagues on basic merchandising and visual presentation. - Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Note some sentences have line breaks; we keep as is. Who You Are list: - Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality - Ability to communicate and share information with diverse groups of customers and peers - Self-starter who is able to adapt quickly to changing customer expectations and needs - Resourceful and able to adapt quickly to changing priorities and deadlines - Ability to interpret, lead and, execute visual merchandising directives - 1-2 years of Retail merchandising and/or visual display experience is required - Art, design, or creative background; awareness of current fashion trends preferred Essential Physical Requirements list: - Prolonged periods (at least two consecutive hours) of standing/walking around the store or department - Frequent use of computers and handheld electronic equipment - Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders and color vision - Lifting and moving items weighing up to 25lbs. Pay section: "We offer a dynamic, inclusive environment with competitive pay and benefits." Actually that sentence is in What We Can Offer You. But we already used that paragraph for benefits. However we need a Pay section with statement about competitive pay. Could extract "competitive pay" from that sentence. But we might duplicate. Better to keep Pay section with phrase "competitive pay" as stated. We'll include a

        stating "Competitive pay is offered." Schedule section: include the hours info. Now produce HTML. We must not include or . Just fragment. Let's craft.

        About the role

        Be part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. As a Visual Support Captain, you will support Macy's initiatives through creative merchandise presentations, seasonal fashion trend statements, three-dimensional visual presentations, promotional events, corporate shop concepts, and prototypes. The Visual Support Captain creates compelling visual presentations, using placement and composition of mannequins and visual displays to convey current trends and seasonal campaign messages.

        Responsibilities

        • Help build a proactive and solution-oriented customer-centric culture by leading a compelling visual presentation in the store.
        • Demonstrate a keen understanding of trend messaging and seasonal fashion trend statements.
        • Collaborate with, guide, and support merchandising teams in their workload completion.
        • Update and maintain mannequin and visual presentations that upholds the Macy's brand and
        • Create three-dimensional visual merchandising displays.
        • Greet and assist customers with locating and retrieving items and make appropriate partnerships for assistance when necessary.
        • Demonstrate full understanding of store products, services, loyalty programs, and Macy's point of sale systems and use knowledge to help customers find what they need and suggest additional items.
        • Ensure high-level of customer service through problem-solving and customer-focused resolutions.
        • Ensure accuracy of promotional presentation, merchandise placement of key items, merchandising standards, proper fixture utilization and merchandising techniques.
        • Maintain high customer readiness

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