Visitor Services Specialist

About the role

Description Jail Booking Technicians are responsible for the collection and limited verification of prisoner information necessary to record all commitments and discharges of persons delivered to the custody of the Weld County Jail on a 24 hour basis. The booking technician enters and updates information in a computer system, completes jail and court documents, itemizes and verifies prisoner personal property inventory and cash or other negotiable instruments. The booking technician frequently provides or refers information about prisoners and prisoner activities within the jail.

Responsibilities

• Reviews documents from officers, bondspersons and the courts daily for accuracy and completeness.
• Interviews prisoners, arresting officers and other employees daily to obtain necessary information.
• Creates and/or retrieves electronic and physical files daily in a high volume setting and accurately adds or updates file information.
• Compares information collected with independent and/or file documentation and reports discrepancies to the booking officers, daily for resolution to insure the accuracy of records and proper identification of prisoners.
• Accurately codes and translates information daily using code tables for reference.
• Accurately counts money, deposits money and prepares checks and vouchers daily.
• Accurately completes an inventory of prisoner personal property daily.
• Works a shift as necessary to provide 365 day, 24 hour coverage.
• Safeguards and maintains confidentiality of inmate information.
• Ensures oral and written directives, policy and ordinances of Weld County and the Sheriff are consistently and uniformly applied and reflect actual practice and current operating needs.
• Files alphabetically and/or chronologically daily to maintain an accurate criminal justice record.
• Answers telephone requests from the public and other agencies daily to provide public services and information concerning jail intake and release records.
• Performs related work as required.

Requirements

• High School graduate or equivalent.
• Three years experience in an increasingly responsible position in an office setting.
• Or any equivalent combination of education and experience.
• Specific knowledge concerning Word Perfect word processing software is helpful.
• Knowledge of modern office automation, general office equipment and office filing systems and other office procedures.
• Interpersonal communication skills to deal effectively with and persuade persons of differing backgrounds and behavior patterns in a wide range of settings.
• Group skills to collectively plan, problem-solve and perform effectively as a group member.
• Reference skills to locate accurate information quickly with minimal resource.
• Ability to apply sound, objective reasoning and decision making.
• Ability to communicate effectively in verbal and written English; Bi-lingual ability in Spanish helpful.
• Ability to work effectively as a member of a group.
• Ability to read or listen to and apply sometimes complex statutory, legal or policy and directive information.
• Ability to organize and prioritize tasks.
• Ability to accurately file alphabetically and chronologically.
• Ability to accurately count money and inventory property and record this information.
• Ability to interpret Sheriffs Office policy and procedure and apply those policies and procedures in everyday work situations.
• Ability to establish positive working relationships with co-workers, other employees, the public and other agencies.
• Ability to work any block of time within a 24 hour period; usually assigned to one of three shifts.

Qualifications

• Education: High School graduate or equivalent.
• Experience: Three years experience in an increasingly responsible position in an office setting. Or any equivalent combination of education and experience.
• Other Necessary Requirements: Knowledge of keyboarding and computer systems in an IBM environment to include data entry and word processing; Specific knowledge concerning Word Perfect word processing software is helpful; Knowledge of modern office automation, general office equipment and office filing systems and other office procedures; Interpersonal communication skills to deal effectively with and persuade persons of differing backgrounds and behavior patterns in a wide range of settings; Group skills to collectively plan, problem-solve and perform effectively as a group member; Reference skills to locate accurate information quickly with minimal resource; Ability to apply sound, objective reasoning and decision making; Ability to communicate effectively in verbal and written English; Bi-lingual ability in Spanish helpful; Ability to work effectively as a member of a group; Ability to read or listen to and apply sometimes complex statutory, legal or policy and directive information; Ability to organize and prioritize tasks; Ability to accurately file alphabetically and chronologically; Ability to accurately count money and inventory property and record this information; Ability to interpret Sheriffs Office policy and procedure and apply those policies and procedures in everyday work situations; Ability to establish positive working relationships with co-workers, other employees, the public and other agencies; Ability to work any block of time within a 24 hour period; Usually assigned to one of three shifts.