Visitor Information Specialist I

Responsibilities

• Greets visitors in a professional and inviting manner.
• Collects information regarding visitor’s length of stay, where they are visiting from, where they are staying, etc.
• Provides resources and answers visitor questions related to Okaloosa County lodging, adventures, landmarks, history, restaurants, etc.
• Maintains organization of the assigned Welcome Center and the storage areas; maintains inventory of rack card displays and ensures they are well stocked.
• Answers telephone calls and responds to email messages directed to the Welcome Center.
• Restocks Visitor Guides in information display boxes throughout the local area.
• Prepares and mails Visitor Guides; prepares and distributes promotional items, as needed.
• Adjusts hours and location as needed to greet visitors, guests and residents in the assigned Welcome Center, including on weekends and holidays.
• Performs other duties as assigned.

Requirements

• Education, Training, and Experience: High School diploma or GED supplemented by a minimum of two (2) years’ experience in customer service or public relations, or an equivalent combination of education, training and experience which provides the required knowledge, skills and abilities.
• Knowledge of local area and events is required.

Qualifications

• Requires a valid driver license.