VISITOR INFORMATION PROGRAM ASSISTANT II (SR-10)

About the role

The Visitor Information Program Assistant II position is responsible for greeting, welcoming, and assisting the traveling public at the Ellison Onizuka Kona International Airports at Keahole. They also provide information of interest to visitors to encourage travel to the major islands in the Hawaiian chain, and perform various clerical duties as assigned.

Responsibilities

• Greet and welcome travelers at the airport
• Provide information to visitors about travel to the Hawaiian islands
• Perform various clerical duties as assigned

Requirements

• Basic experience demonstrating the ability to read, understand, and follow oral and written instructions, and a high degree of verbal skill
• General experience demonstrating patience, tact, and an even temper in meeting and dealing with others
• Knowledge of one of the following languages in addition to English: JAPANESE, MANDARIN, KOREAN, TAGALOG, HAWAIIAN, SAMOAN, SPANISH, FRENCH
• Valid driver's license

Qualifications

• High school diploma or equivalent
• One year of work experience demonstrating the ability to read, understand, and follow oral and written instructions, and a high degree of verbal skill
• One year of work experience demonstrating patience, tact, and an even temper in meeting and dealing with others
• Knowledge of one of the following languages in addition to English: JAPANESE, MANDARIN, KOREAN, TAGALOG, HAWAIIAN, SAMOAN, SPANISH, FRENCH
• Valid driver's license

Skills

• Excellent communication skills
• Ability to handle multiple tasks simultaneously
• Knowledge of local languages (JAPANESE, MANDARIN, KOREAN, TAGALOG, HAWAIIAN, SAMOAN, SPANISH, FRENCH)

Benefits

• Paid holidays (13-14 during an election year)
• Paid vacation (21 days per year)
• Paid sick leave (21 days per year)
• Health insurance
• Group life insurance
• Retirement plan
• Flexible spending accounts
• Transportation benefits
• Deferred compensation
• Temporary disability insurance
• Social security contributions

Pay

$3,471 to $4,388 per month (SR-10) level II

Schedule

Rotating shifts, including evenings, weekends, and holidays