Program Assistant II

Position Title

Program Assistant II

Department

School of Nursing and Health Professions

Employment Type

Regular

Key Job Responsibilities

• Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
• Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
• Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums
• Serves as a first point of contact for individuals and groups, providing basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities
• Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations

Required Qualifications

• Demonstrated ability to draft clear, grammatically correct correspondence and professional documents (e.g., emails, reports, or letters), and to communicate ideas effectively through phone conversations and/or meetings
• Professional experience in an academic/administrative/clerical office role
• Professional experience with Microsoft Office Suite, including advanced functions and demonstrated experience learning new (academic or software) programs quickly
• Prioritized experience managing multiple projects or tasks simultaneously, prioritizing responsibilities, and consistently meeting deadlines in a fast-paced environment

Preferred Qualifications

• Working knowledge of University and School of Nursing and Health Professions policies and procedures, including program pre-requisites, holistic admission process, and curricula
• Comprehensive understanding of the general policies and resources of a public university and/or a college including knowledge of Family Educational Rights and Privacy Act (FERPA) as it applies to students
• Expert knowledge of agency health requirements, medical terminology, medical records, lab reports, HIPAA, CDC, OSHA, and clinical agency expectations for care givers, and Wisconsin’s Care Giver Law
• Intermediate to high-level proficiency with the University Student Information System, especially the functions of campus community, student enrollment, transcript request, and application processing
• Working knowledge of purchasing, travel expense reporting, and invoicing for Universities of Wisconsin

Compensation

Starting at $21/hour and commensurate with experience

Department

School of Nursing and Health Professions

Benefits

• Health plans starting at $45 per month
• Vacation starting at 104 hours per year (prorated for start date)
• 36 hours of personal holiday, and 9 legal holidays (prorated for start date)
• 5 hours of sick leave earned per biweekly pay period (130 hours per calendar year)
• Paid parental leave after six months of continuous employment
• Wisconsin Retirement System (pension) with 7.2% employer contribution for 2026

Contact Information

To Ensure Consideration: Applications received by the end of the day on July 16, 2026 are ensured full consideration. Applications received after that date may be given consideration.

How To Apply

Applicants must submit the following documents using the online application: Resume, Cover Letter. Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history.