Virtual Tour Sales Consultant

About the role

Holiday Inn Club Vacations is searching for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Virtual Sales Consultants deliver sales presentations generated from in-house owners and guests over the computer using screen-sharing technology and processes to reload Owner accounts. The ideal candidate will personalize the sales experience to the individual needs and preferences of each potential owner upgrade.

Responsibilities

• Follow and adhere to our Sales Process when presenting to owners.
• Establish trust with the Owners throughout the entire sales process to build on-going rapport.
• Discover the needs of Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
• Explain the features, advantages, and benefits of the product and advocate the appropriate amount of points to accommodate the Owners current and future vacation needs.
• Practice and continue to develop and improve sales script and presentation.
• Ensure clear understanding of finance options and present as an approach to ownership.
• Prepare for daily appointments.
• Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction and to develop future business opportunities.
• Perform other duties necessary for the effective operation of the department.

Requirements

• High School Diploma or GED equivalent.
• Minimum two years of timeshare experience (Face-to-Face or Virtual in-house).
• Arizona Real Estate License or Nevada timeshare license required.
• Bilingual encouraged but not required.
• Verifiable sales statistics.
• Dependable and goal-oriented.
• Process-oriented with attention to detail.
• Self-directed and independent but works as a team player.
• Reliable high-speed internet for remote work.

Qualifications

• Minimum two years of in-house timeshare experience; Virtual timeshare sales experience a plus.
• Persuasive interpersonal skills to gain acceptance of ideas, plans, or products.
• Proactive team efforts to achieve departmental and company goals.
• Excellent owner/customer service skills.
• Strong oral communication skills.
• Strong work ethic, high energy level, and positive attitude.
• Mastery of appropriate interpersonal social styles and methods to inspire and guide individuals toward goal achievement.
• Commitment to continuous improvement to enhance personal knowledge and skills.

Schedule

Monday–Friday with some Saturdays as business needs require. Hours are 9:30 AM–5:30 PM EST.