Virtual Event Planner (Remote)

About the Company Shoreside.Partners is a travel services company that helps clients plan vacations, cruises, resorts, flights, and special travel experiences. The company focuses on delivering exceptional customer service through personalized travel planning while offering flexible remote work opportunities and professional development in a supportive team environment. About the Role The Virtual Event & Occasion Planner assists clients in planning vacations, cruises, and special travel experiences through phone, email, and messaging. The role involves helping customers select travel options, reviewing itineraries, answering questions, researching destinations, resolving booking issues, and providing outstanding customer service throughout the travel planning process. This fully remote, entry-level position offers flexible scheduling and comprehensive training. Responsibilities Assist clients in planning vacations, cruises, and special travel experiences.Help customers select travel options.Review itineraries and answer questions.Research destinations and resolve booking issues.Provide outstanding customer service throughout the travel planning process. Qualifications High school diploma or equivalent preferred.No prior experience required. Required Skills Strong communication and interpersonal skills.Basic computer proficiency.Ability to learn new software and booking platforms.Strong organizational and time-management skills.Passion for travel and customer service.Ability to work independently in a remote environment.Positive attitude and willingness to learn. Preferred Skills Customer Service SkillsCustomer SupportCustomer Relationship ManagementClient SupportCustomer EngagementCustomer SatisfactionActive ListeningRelationship BuildingClient CommunicationProblem ResolutionTravel & Planning SkillsTravel PlanningVacation PlanningEvent PlanningOccasion PlanningItinerary PlanningBooking CoordinationCruise ReservationsFlight ReservationsResort BookingsTravel DocumentationDestination ResearchTravel ConsultationAdministrative SkillsData EntryDocumentationRecord ManagementSchedulingEmail ManagementTechnical SkillsRemote WorkOnline Booking SystemsBasic Computer SkillsMicrosoft OfficeVirtual Communication ToolsProfessional SkillsCommunication SkillsInterpersonal SkillsTime ManagementOrganizational SkillsAttention to DetailProblem SolvingAdaptabilitySelf-MotivationTeam CollaborationContinuous LearningProfessionalism Pay range and compensation package The job description does not include specific pay range or compensation details. Equal Opportunity Statement The job description does not include an Equal Opportunity Employer (EEO) statement. Therefore, no official Equal Opportunity statement is provided in the source content.