Event Planner (remote)
Torentify · Birmingham, AL · Yesterday
RemoteRemoteManagementFull-time
About the Role
BKY-Strategies is seeking a Virtual Event & Occasion Planner to assist clients in planning vacations, celebrations, and travel experiences from start to finish. In this fully remote role, you will provide exceptional customer service, recommend travel options, coordinate bookings, and ensure every client enjoys a seamless planning experience. This entry-level opportunity includes training and offers flexibility for individuals passionate about travel and customer service.
Responsibilities
- Aid clients in planning vacations, special occasions, and travel experiences.
- Provide professional customer support through phone, email, and messaging platforms.
- Recommend travel packages, cruises, resorts, flights, and accommodations based on client preferences.
- Cook up reservations and confirm travel bookings.
- Review itineraries, travel documents, payment schedules, and trip details with clients.
- Research destinations, promotions, and travel opportunities.
- Resolve basic customer inquiries related to bookings and travel arrangements.
- Maintain accurate customer records and booking information.
- Utilize travel booking platforms and customer management systems.
- Deliver outstanding customer service throughout the planning process.
Qualifications
- A high school diploma or equivalent is preferred, but not required.
- No previous experience is necessary; training is provided.
- Strong communication and interpersonal skills are essential.
- A passion for travel and creating exceptional customer experiences is a must.
- Basic computer proficiency and a willingness to learn new software are required.
- Excellent organizational and time management abilities are crucial.
- A strong attention to detail is expected.
- The ability to work independently in a remote environment is important.
- A positive attitude with a customer-first mindset is vital.
What We Offer
- A fully remote work environment.
- Flexible scheduling options.
- An entry-level opportunity with comprehensive training.
- Competitive commission-based earning potential.
- Travel discounts and industry perks.
- Professional development and career growth opportunities.
- A supportive, collaborative team culture.
- The opportunity to help clients create unforgettable travel experiences.
Equal Opportunity Statement
BKY-Strategies is committed to fostering an inclusive workplace and welcomes qualified applicants from diverse backgrounds. Employment decisions are based on qualifications, skills, and business needs without regard to any protected characteristic.