Jobs · Customer Service · Texas

Virtual Auto Claims Appraiser

Oliver James · Texas, United States · 1 mo ago
Customer Service$72k/yrFull-time

Key Responsibilities

  • Review and negotiate repair estimates and supplements with body shops
  • Write and review estimates using CCC One
  • Manage a high-volume desk handling approximately 10-13 claims per day
  • Investigate discrepancies and make sound technical decisions
  • Maintain accurate claim documentation while delivering excellent customer service

What We're Looking For

  • 3+ years of auto physical damage claims, auto estimating, or collision repair experience
  • Strong experience using CCC One
  • Background with an insurance carrier, independent appraisal firm, or collision repair facility
  • Knowledge of direct repair programs (DRPs)
  • Experience working in a fast-paced, high-volume environment

What's Offered

  • Full-time, fully remote position in the US
  • Base salary up to $72,000 plus quarterly performance bonuses
  • Comprehensive benefits package including medical, dental, vision, 401(k) match, PTO, and paid training
  • Clear opportunities for career growth and advancement

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