Virtual Auto Claims Appraiser
Oliver James · Texas, United States · 1 mo ago
Customer Service$72k/yrFull-time
Key Responsibilities
- Review and negotiate repair estimates and supplements with body shops
- Write and review estimates using CCC One
- Manage a high-volume desk handling approximately 10-13 claims per day
- Investigate discrepancies and make sound technical decisions
- Maintain accurate claim documentation while delivering excellent customer service
What We're Looking For
- 3+ years of auto physical damage claims, auto estimating, or collision repair experience
- Strong experience using CCC One
- Background with an insurance carrier, independent appraisal firm, or collision repair facility
- Knowledge of direct repair programs (DRPs)
- Experience working in a fast-paced, high-volume environment
What's Offered
- Full-time, fully remote position in the US
- Base salary up to $72,000 plus quarterly performance bonuses
- Comprehensive benefits package including medical, dental, vision, 401(k) match, PTO, and paid training
- Clear opportunities for career growth and advancement