Virtual Assistant

In this role, you’ll provide virtual assistance within responsible travel operations, ensuring workflow control is dependable across Ventura Travel’s specialized international travel brands, responsible travel products, destination partners, and tour operations. The work should leave owners, evidence, and next actions clearly visible.

Responsibilities

• Maintain the Virtual Assistant workflow by helping the team track unresolved exceptions through closure.
• Document process issues that repeatedly slow execution to improve efficiency.
• Keep recurring work organized by owner and status for clarity and accountability.
• Check incoming requests for completeness to ensure smooth processing.
• Route work to the correct next step, ensuring accuracy and timeliness.

Role Fit

• Use Destination Partner Coordination and Status Tracking confidently in virtual assistance tasks.
• Apply Responsible Travel Operations while keeping track of exceptions, owners, and deadlines.
• Document Exception Management decisions clearly so teammates can follow the reasoning.
• Exercise sound judgment in Workflow Analysis, escalating when necessary rather than making assumptions.

Expected Contribution

Quality is visible when workflow control is accurate enough for others to act on, and unresolved items are documented rather than guessed. For Ventura Travel, this result is measured through effective virtual assistance within responsible travel operations.

Position Details

This is a full-time, entry-level role, 100% remote within the United States.

Pay

Base salary: $38,000–$52,000 per year.