Virtual Assistant

About the Role

The Virtual Assistant at TK Travel and Events will take ownership of workflow control within premium travel, ocean and river cruises, expedition travel, events, and milestone trips. This role ensures dependable workflow control through clean records, explicit ownership, timely escalation, and fewer downstream fixes.

Responsibilities

• Coordinate the Virtual Assistant workflow by documenting process issues that repeatedly slow execution.
• Review and organize recurring work by owner and status to maintain clarity in virtual assistance operations.
• Maintain workflow by checking incoming requests for completeness.
• Track and route work to the correct next step within premium travel operations.
• Own unresolved exceptions, ensuring they are tracked through to closure.

Skills

• Use Premium Travel Operations and Cross-Functional Coordination confidently.
• Apply Process Improvement without losing track of exceptions, owners, or deadlines.
• Document follow-up decisions clearly for seamless handoffs to teammates.
• Exercise sound judgment in Project Support, especially when escalation is required.

Pay

Base salary: $38,000–$52,000 per year.

Schedule

Full-time, entry-level position. 100% remote within the United States.