Virtual Assistant

About the role

Sparkbit360's Virtual Assistant will support marketing and public-relations strategy, campaigns, content, brand storytelling, creative execution, client service, and performance insight, with particular attention to workflow control. The role focuses on virtual assistance within brand campaign operations, ensuring work leaves clear owners, evidence, and next actions visible.

Responsibilities

• Track the workflow by helping the team check incoming requests for completeness.
• Own the workflow by routing work to the correct next step.
• Coordinate the workflow by tracking unresolved exceptions through closure.
• Review the workflow by documenting process issues that repeatedly slow execution.
• Maintain the workflow by keeping recurring work organized by owner and status.

Requirements

• Use record management and reporting confidently in brand campaign operations.
• Apply customer support skills without losing track of exceptions, owners, or deadlines.
• Document workflow decisions clearly so another teammate can follow the reasoning.
• Use sound judgment, especially when escalation is required instead of assumption.

How success is measured

Quality is visible when workflow control is accurate enough for others to act on and unresolved items are documented rather than guessed. Success is measured through effective virtual assistance within brand campaign operations.

Pay

Base salary: $42,000–$62,000 per year.

Schedule

Full-time, entry-level, 100% remote within the United States.