Virtual Assistant

About the role

PerLuxe Travels is looking for a Virtual Assistant who can bring disciplined follow-through to workflow control across premium resorts, cruises, Disney trips, family and couples travel, group planning, quotes, and travel-rule research. The day-to-day standard is virtual assistance within premium travel research, with confirmed facts separated from assumptions and unresolved questions.

The role is working well when workflow control becomes more reliable and repeated failure points are surfaced before they affect customers, partners, or teammates. For PerLuxe Travels, that result is measured through virtual assistance within premium travel research.

Responsibilities

• Track the Virtual Assistant workflow by helping the team track unresolved exceptions through closure.
• Own the Virtual Assistant workflow by helping the team document process issues that repeatedly slow execution.
• Coordinate the Virtual Assistant workflow by helping the team keep recurring work organized by owner and status.
• Review the Virtual Assistant workflow by helping the team check incoming requests for completeness.
• Maintain the Virtual Assistant workflow by helping the team route work to the correct next step.

Skills

• Use Documentation and Exception Management confidently when carrying out virtual assistance within premium travel research.
• Apply Workflow Analysis without losing track of exceptions, owners, or deadlines tied to virtual assistance within premium travel research.
• Document Travel Rule Research decisions clearly enough that another teammate can follow the reasoning behind virtual assistance within premium travel research.
• Use sound judgment around Status Tracking, especially when virtual assistance within premium travel research requires escalation instead of assumption.

Pay

Base salary: $40,000–$58,000 per year.

Schedule

Full-time. 100% remote within the United States.