Virtual Assistant

About the role

A Virtual Assistant at Luxury Escape by Jaclyn Vehlewald will work directly on workflow control in support of premium Caribbean and Hawaii trips, cruises, all-inclusive stays, family travel, groups, and romantic vacations. The role focuses on virtual assistance within premium leisure travel support, ensuring confirmed facts are separated from assumptions and unresolved questions.

What helps you succeed

• Use Administrative Support and Issue Escalation confidently when carrying out virtual assistance within premium leisure travel support.
• Apply Record Management without losing track of exceptions, owners, or deadlines tied to virtual assistance.
• Document Virtual Assistance decisions clearly enough that another teammate can follow the reasoning.
• Use sound judgment around Operations Coordination, especially when escalation is required instead of assumption.

Operational focus

• Maintain the Virtual Assistant workflow by helping the team document process issues that repeatedly slow execution.
• Track the Virtual Assistant workflow by keeping recurring work organized by owner and status.
• Own the Virtual Assistant workflow by helping the team check incoming requests for completeness.
• Coordinate the Virtual Assistant workflow by routing work to the correct next step.
• Review the Virtual Assistant workflow by helping the team track unresolved exceptions through closure.

Quality standard

The role is working well when workflow control becomes more reliable and repeated failure points are surfaced before they affect customers, partners, or teammates. Success is measured through virtual assistance within premium leisure travel support.

Employment overview

Full-time, entry-level position. 100% remote within the United States.

Pay

Base salary: $40,000–$58,000 per year.