VIP Food Runner
Job Summary
Live Nation Entertainment is the world's leading live entertainment company, comprising global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our mission is to connect fans with their favorite artists through live events.
About the role
The Aragon Ballroom VIP Food Runner will be responsible for several duties, including:
- Serving food to VIP guests
- Explaining food items
- Aiding servers
- Table setup and maintenance
- Expediting food orders
Your role will be to provide our guests with outstanding service while working in a fast-paced concert environment. This is a part-time, event-based position paying $15/hr plus tips.
Responsibilities
Perform table maintenance duties according to venue service standards
Pick up opening/running/closing duties according to venue service standards
Respond to guest inquiries and requests in a courteous and polite manner
Maintain line of sight/atmosphere control by circulating through the work area throughout the shift
Keep the floor neat, clean, and free of food, trash, and other obstacles throughout the shift
Clean all spills immediately and use floor signs to caution guests and staff
Put all trash and recyclable products in proper receptacles
Clean and stock the line to par throughout shift
Stay informed of current menu items and descriptions
Follow private party service guidelines to ensure event success
Aid other employees as needed
Follow all safety standards
Occasionally work special events scheduled throughout the venue
Requirements
High-volume kitchen operations experience
Food service experience as either an Expediter or Server in a high-volume environment
Exceptional communication skills
Sense of urgency and time management
Knowledge of kitchen sanitation standards
Critical thinking and decision-making skills
High school diploma
Preferred: Point-of-sales experience
Experience working in a live music environment
Physical Demands / Working Environment
Fast-paced, often loud and stressful environment
Extended periods of standing and working on your feet
Must be able to lift or move up to 40 lbs using proper lifting techniques
Intensely physical environment
Equal Employment Opportunity
We aspire to build teams that reflect and support the fans and artists we serve. Every day, we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events.
Hiring Practices
This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may use various recruiting methods, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, search firms, etc. For more information, visit www.livenationentertainment.com.
Expected Compensation
The expected compensation for this position is $16.20 USD - $15.00 USD hourly. Pay is based on a number of factors including market location, qualifications, skills, and experience.