Premium Food Runner

Located in the heart of downtown Dallas, American Airlines Center is one of the nation's premier sports and entertainment venues, proudly serving as the home of the Dallas Mavericks (NBA) and the Dallas Stars (NHL). From championship games and sold-out concerts to world-class entertainment events, we create memorable experiences for millions of guests each year.

About the role

Levy at American Airlines Center is seeking a motivated, energetic, and guest-focused event-based part-time Food & Beverage Runner to join our Premium In-Seat or Suites team. This event-based, part-time position is responsible for delivering food and beverage orders to luxury suites, restaurants, and premium dining areas while providing exceptional guest service in a fast-paced hospitality environment.

Responsibilities

• Deliver food and beverage orders accurately and efficiently to luxury suites, restaurants, and premium dining locations.
• Assist suite attendants and service teams with large orders, restocking supplies, and supporting event operations.
• Communicate effectively with culinary staff, bartenders, servers, suite attendants, and supervisors to ensure timely and accurate service.
• Provide exceptional guest service by responding professionally to guest requests, questions, and concerns.
• Maintain food quality, presentation, and proper serving temperatures while following HACCP, food safety, sanitation, and workplace safety standards.
• Keep work areas, service stations, and equipment clean, organized, and fully stocked throughout each event.
• Complete opening and closing responsibilities, including cleaning, storing supplies, breaking down equipment, and preparing service areas for future events.
• Follow all company policies, service standards, and safety procedures while performing additional duties as assigned.

Requirements

• High school diploma or GED preferred.
• Minimum of one (1) year of experience in hospitality, catering, hotels, stadiums/arenas, clubs, or full-service restaurants preferred.
• Previous premium hospitality or event venue experience is a plus.
• Valid TABC Certification and ServSafe Food Handler Certification (or the ability to obtain within the required timeframe).
• Excellent customer service, communication, organization, and time management skills.
• Ability to work independently and collaboratively in a fast-paced, high-volume environment.
• Ability to read, write, and communicate effectively in English.
• Flexible availability to work evenings, weekends, holidays, and special events.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequently lift and carry up to 50 pounds.
• Ability to bend, reach, climb stairs, and perform repetitive tasks throughout scheduled shifts.

Benefits

• Competitive pay
• Instapay and high-interest savings through the One@Work app (early access to earned wages)
• Career growth and professional development opportunities
• A collaborative, inclusive, and team-oriented culture
• Parking, meals, and merch perks
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program
• Eligibility for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws

Pay

$12.00 to $12.00

Founded more than 40 years ago in Chicago, Levy has grown into an industry leader, partnering with over 200 premier sports, entertainment, convention, and hospitality venues across North America. Our passion for hospitality and relentless pursuit of excellence continue to redefine the guest experience.