Customer Team Member (Food To Go)

15 hours per week, working on Food To Go. Must be at least 18 years old and willing to work between 6am and 11pm, including weekends.

Responsibilities

• Greet customers in a friendly and welcoming manner.
• Answer customer inquiries about products and services and assist customers in finding the items they need.
• Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upsell selected products to customers and highlight multi-buy offers to ensure maximum sales.
• Check deliveries, stock shelves, and maintain a clean and organized sales floor.
• Rotate stock to ensure freshness and timely expiration dates.
• Complete additional assigned tasks such as date checking, stock and gap checking, price changes, and promotional displays.
• Adhere to all company policies, procedures, and processes.

Requirements

• Previous experience in a similar role and/or industry is preferred.
• Ability to reliably follow instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities in a retail environment.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience of using a ‘Challenge 25’ policy is desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience is preferred but not essential.

Benefits

• Holiday, Maternity, and Paternity leave and pay in excess of statutory entitlements.
• Outstanding training and development in a highly supportive and multi-diverse culture.
• Hands-on experience in a high-volume, fast-paced convenience store.
• Generous staff discount in all SPAR stores (excluding alcohol and cigarettes).
• Proactive promotion of internal candidates.
• Paid breaks, free tea and coffee.
• Early access to your pay through ‘EarlyPay’.
• 24/7 access to payslips and rotas via HR/Payroll portal.
• Wellbeing support, including access to emotional support, counselling, legal, and financial advice.
• Company Pension Scheme (NEST pension scheme).
• Company Life Insurance worth 1x annual salary and 6x annual salary with Company Pension Scheme.
• Extra holidays purchase scheme.
• Cycle to work bicycle purchase scheme.
• Long service awards.

Pay

Up to £12.25 per hour (depending on age).

About Us

At A.F. Blakemore & Son Ltd, we’re proud of our heritage but even more excited about our future. What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK’s largest privately owned businesses, employing circa 6,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand while maintaining the values of a family business.

Today, we operate at the heart of communities across the UK, with over 300 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group.