VIP Cocktail Server House of Blues New Orleans

Job Summary

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

What This Role Will Do

• Anticipate and respond to guests’ needs
• Strong working knowledge of all beverages
• Answer guest questions, make recommendations, suggestively sell beverages and menu items; take orders
• Communicate drink orders to bar through Point of Sales system
• Deliver drinks, maneuvering trays through large crowds
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
• Keep tables clean/wiped
• Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
• Maintain House of Blues safety and sanitation standards
• Follow housekeeping standards per HOB policy
• Keep current on all standard operating procedures
• Request identification from any guest who appears to be under 30 years of age
• Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
• Receive payment and process cash, credit card or Traveler’s check transactions according to HOB policy
• Acknowledge and process comp and void checks according to HOB policy
• Articulate vocabulary with the ability to adapt and socialize with current audience
• Exemplary and professional grooming standards
• Absorb and articulate the House of Blues culture and atmosphere
• Absorb and articulate the House of Blues brand identity
• Absorb and articulate the House of Blues values and mission
• Absorb and articulate the House of Blues community engagement initiatives
• Absorb and articulate the House of Blues sustainability practices
• Absorb and articulate the House of Blues diversity and inclusion efforts
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues customer service philosophy
• Absorb and articulate the House of Blues health and safety protocols
• Absorb and articulate the House of Blues emergency response procedures
• Absorb and articulate the House of Blues conflict resolution strategies
• Absorb and articulate the House of Blues problem-solving techniques
• Absorb and articulate the House of Blues decision-making processes
• Absorb and articulate the House of Blues communication styles
• Absorb and articulate the House of Blues negotiation skills
• Absorb and articulate the House of Blues team-building activities
• Absorb and articulate the House of Blues leadership styles
• Absorb and articulate the House of Blues performance management practices
• Absorb and articulate the House of Blues career advancement opportunities
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs
• Absorb and articulate the House of Blues employee benefits
• Absorb and articulate the House of Blues employee wellness programs
• Absorb and articulate the House of Blues employee development programs
• Absorb and articulate the House of Blues employee engagement initiatives
• Absorb and articulate the House of Blues employee retention strategies
• Absorb and articulate the House of Blues employee turnover rates
• Absorb and articulate the House of Blues employee satisfaction surveys
• Absorb and articulate the House of Blues employee feedback mechanisms
• Absorb and articulate the House of Blues employee recognition programs