Restaurant Bartender House of Blues New Orleans

Job Summary

Live Nation Entertainment is the world's leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship, and Artist Nation Management. Ticketmaster sells nearly 455 million tickets annually, Live Nation Concerts produces over 23,000 shows, and Artist Nation Management represents approximately 280 artists. For more information, visit www.livenationentertainment.com. HOB Entertainment, a division of Live Nation Entertainment, operates exceptional club venues offering diverse music genres and a southern-style dining experience.

About the role

Serve alcoholic and non-alcoholic beverages and food to guests in a Restaurant atmosphere with a cheerful attitude and in an efficient, professional manner.

Responsibilities

• Interact with guests in a natural, friendly demeanor
• Cultivate regular guests and repeat business
• Successfully complete a pour test prior to every shift, where applicable
• Suggestively sell both beverages and menu items to guests at the bar
• Deliver food items and beverage orders promptly
• Prioritize and organize drink orders
• Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
• Record any equipment failure and/or safety hazards in bar log
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
• Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
• Request proper identification for anyone appearing under 30 years of age
• Maintain HOB safety and sanitation standards
• Perform Opening/Running/Closing duties according to HOB policy
• Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
• Maintain bartender bank
• Perform cash pull / check out procedures
• Maintain appropriate Comp and Spill checks
• Occasionally work Special Events that are scheduled throughout the venue

Qualifications

• (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to work late hours
• Cash handling experience
• Must be able to lift or move up to 25 lbs using proper lifting techniques
• Skill in interpersonal communication and teamwork
• Physically able to pass a pour test and a mixology drill (timed)
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Tolerance of all cultures, music and art forms
• Responsible Alcohol Awareness Training Certification or Equivalent

Preferred

• 4 years work experience in high volume environment
• Experience recognizing valid ID’s
• Experience in a live music environment

Physical Demands/Working Environment

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques