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Jobs · OTHR · New York

VIP Alterations Specialist, 57th Street Flagship Boutique

CHANEL · New York, NY · 1 wk ago
OTHR$47/hrFull-time

About the role

We are looking for a Alterations Specialist, VIP who will be responsible for producing high quality Alterations on Ready-To-Wear and Haute Couture garments within established time frame standards. They will play a vital role in providing excellent service, while establishing and maintaining VIP relationships, and working effectively with the VIP relations and boutique teams.

Responsibilities

  • Produce high quality Alterations on Ready-To-Wear and Haute Couture garments within established time frame standards.
  • Play a vital role in providing excellent service, while establishing and maintaining VIP relationships, and working effectively with the VIP relations and boutique teams.
  • Ensure that all Alterations are executed accurately and efficiently.
  • Partner with the Alterations team during off-season moments to further develop alterations talent.
  • Uphold production standards to deliver the ultimate CHANEL experience for VIPs.
  • Properly fit each garment for VIPs, with the ability to alter a wide range of garments.
  • Maintain an up to date knowledge of the alteration techniques specific to CHANEL, including fabrication and styling of luxury garments through dedicated training.
  • Ensure that sewing machines and other equipment are in proper working order.
  • Build positive team relationships to inspire trust and teamwork.
  • Alter or repair VIP garments and other articles, which includes hemming, mending, lengthening, as well as taking in and letting out seams.
  • Fitting garments on VIP to determine how the alterations should be done.
  • Communicate with the VIP relations team (globally and locally) to determine their specifications, needs, and preferences.
  • Use irons and pressing machines to erase the creases on garments and other articles.
  • Maintain the highest level of confidentiality across multiple key players (ie: publicists, agents, stylists, managers, assistants & VIPs).
  • Create alterations that can be reversed without cutting.
  • Contribute to the evaluation of potential future members of the regional alterations community if necessary.

Qualifications

  • Previous alterations experience in a luxury retail environment of a minimum 5 years of related experience preferred.
  • Sound knowledge of various fabrics and sewing techniques.
  • Ability to work under time constraints.
  • Effective communication skills.
  • Exceptional client service skills.
  • Detail oriented.
  • Able to lift 20 lb.
  • A flexible schedule with the ability to work late nights, weekends, and some holidays.

Skills

  • Strong technical background in specialty skills, such as leather, knits, double-face, beading, fine tailoring, buttonholes, etc.
  • Strong attention to detail.
  • Service minded.
  • Team-focused environment and a desire to collaborate effectively.

Benefits

  • Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
  • Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership).
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days.
  • 401K and other incentives.
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program.
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.

Pay

The anticipated base hourly rate for this position is $47 per hour through $48 per hour. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.

Schedule

Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service.

Heart of House

Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service.

Additional Information

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.

CHANEL offers Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.

CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.

Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture: We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.

For more information, please navigate to the Fondation CHANEL website here.

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