VIOS System Manager

Summary

The VIOS System Manager will manage, oversee, implement, and maintain the Visual Information Ordering Site (VIOS) at the highest level of performance updates/upgrades and recovery procedures for the mission-critical enterprise system.

Work you’ll do

As a VIOS System Manager within our Enterprise Multimedia Center (EMC) team you will:

• Manage, oversee, and maintain the Visual Information Ordering Site (VIOS) and provide timely notification by the Enterprise VI helpdesk of planned and unplanned system maintenance or degradation to support front-end users.
• Manage specialized software to store and organize data.
• Provide enhancements to VIOS and be able to identify database requirements by interviewing customers, analyzing applications, programming, evaluating existing systems, and designing proposed systems.
• Support database functions by designing and coding utilities.
• Provide training to staff on the use of computer systems, related peripheral devices, and software applications as needed for the completion of their assigned duties.
• Provide day-to-day system security posture support by ensuring that operational security is maintained for an information system.
• Aid in other areas of the VI/Multimedia center.
• Complete annual company and customer training requirements according to established policies and procedures.
• Record labor hours daily in an online corporate system.
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree OR
• Associate degree with 4+ additional years of work experience
• 5+ years of working experience in a related field
• Must obtain certification in Microsoft SQL, C-Sharp, and all the DoD-directed requirements, including 8570 credentials or a system administrator to interface with personnel in the network center within six months of hire
• Background check required
• Must have the ability to obtain and maintain a Secret clearance within 6 months of hire.

Knowledge, Skills and Abilities

• Ability to install, configure, and design databases, migration, performance monitoring, security, and troubleshooting, as well as backup and data recovery.
• Ability to pass customer security requirements.
• Must have excellent verbal and written communication skills to effectively explain VIOS issues and statutes of work requests in a manner customers understand.
• Ability to multi-task in a high-performance-based environment.
• Must have advanced computer knowledge and skills, a good work ethic, and demonstrate problem-solving abilities.
• Shall possess strong interpersonal skills, times, time management, and multi-tasking skills.
• Shall conduct certification requirements, including classes, credentialing, and continual certification as required.

How you’ll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. We believe there’s always room to learn from entry-level employees to senior leaders.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Corporate Citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to our relationships with our clients, team members, and communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.