Jobs · Management · North Carolina

Village Hotel - Busser - Reserve

Biltmore · Asheville, NC · 3 wk ago
On-siteManagement$16–$20/hrPart-time

About the role

Server Assistants/Dining Room Attendants assist servers by helping provide an exceptional dining experience for all guests. The position works an average of 20‑29 hours per week (approximately 1000‑1559 hours per year).

Responsibilities

  • Provide water service during all meals and bread and butter service at dinner.
  • Reset tables and stock/maintain all items needed for resets during the work shift.
  • Assist in the maintenance of the dining room, side stations, kitchen service areas, dish breakdown area, and service equipment.
  • Provide general assistance and support for leadership, the department, and the company as required.
  • Replenish table items, anticipate and address guest needs, and clear dining area according to restaurant procedures.
  • Maintain complete knowledge of and comply with all service procedures, established standards, company and departmental policies.
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
  • Replace soiled table linens, clean tables, and set tables with silverware and glassware.
  • Maintain table setting by removing completed courses, replenishing utensils, refilling water glasses, and being alert to guest spills or other special needs.
  • Close the dining facility by cleaning chairs and tables, sweeping and/or vacuuming floors, and removing trash and recyclables.

Requirements

  • Previous experience in a similar position is strongly preferred, particularly in a fine dining or upscale restaurant.
  • Commitment to delivering world‑class guest service internally and externally and the ability to work successfully as part of a dynamic, guest‑service oriented team.
  • Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy.
  • Strong organizational and time‑management skills.
  • Ability to be proactive and take initiative as appropriate.
  • Ability to work under pressure in a fast‑paced environment with deadlines, and exercise good judgment.
  • Physical ability to lift, carry, push, and pull 25‑50 pounds; lift and carry 25‑50 pounds on a large serving tray above shoulder level with one hand.
  • Ability to endure various physical movements throughout work areas and over the duration of the work shift.
  • Ability to work in environments that may include variable temperature conditions and noise levels, outdoor settings, and exposure to fumes, dust, and chemicals.
  • Weekend and holiday availability required.

Pay

$16‑$20 per hour or more, based on business volume and including tips.

Schedule

Average of 20‑29 hours per week (approximately 1000‑1559 hours per year); varying schedule of 1st and 2nd shifts depending on restaurant volume.

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