Village Hotel - Busser - Flex
Biltmore · Asheville, NC · 2 wk ago
On-siteManagement$16–$20/hrPart-time
Flex: A position working an average of 20-29 hours per week (between 1000 - 1559 hours/year). $16 - $20/hour or more based on business volume and including tips.
About the role
Server Assistants/Dining Room Attendants will assist servers by helping provide an exceptional dining experience for all guests.
Responsibilities
- Water service during all meals and bread and butter service at dinner
- Reset tables, and stock and maintain all items needed for resets during the work shift
- Assist in the maintenance of the dining room, side stations, kitchen service areas, dish breakdown area, and service equipment
- Provide general assistance and support for leadership, the department, and the company as required
- Guest service including replenishing table items, anticipating and addressing guest needs, and clearing dining area according to restaurant procedures
- Maintain complete knowledge of and comply with all service procedures, established standards, company, and departmental policies
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
- Replace soiled table linens, clean tables, and set tables with silverware and glassware
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest spills or other special needs
- Close dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility
Requirements
- Previous experience in a similar position is strongly preferred, particularly in a fine dining or upscale restaurant
- Commitment to delivering world-class guest service internally and externally
- Ability to work successfully as part of a dynamic, guest-service-oriented team
- Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy
- Strong organizational and time management skills
- Ability to be proactive and take initiative as appropriate
- Ability to work under pressure in a fast-paced environment with deadlines, and exercise good judgment
Physical Requirements
- Lift, carry, push, and pull 25-50 pounds
- Lift and carry 25-50 pounds on a large serving tray, above shoulder level, with one hand
- Endure various physical movements throughout work areas and over the duration of the work shift
- Ability to work in an environment that may include: variable temperature conditions and noise levels, outdoor environments, and exposure to fumes, dust, and chemicals
Schedule
- Requires weekend and holiday availability
- Works a varying schedule of 1st and 2nd shifts, depending on restaurant volume
Pay
$16 - $20/hour or more based on business volume and including tips.