Village Hotel Server - Reserve
Biltmore · Asheville, NC · 4 days ago
On-siteManagementPart-time
We need to output HTML fragment with sections only if content present. No job title heading. Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content.
From posting: "Job Description Reserve: a position working an average of 20 hours per week (anywhere between 40-999 hours per year)." That's schedule info? Could be Schedule section. Also mention holiday/weekend availability required, shifts Monday-Sunday 6:30am-9:00pm. So schedule details.
Responsibilities: many bullet-like duties.
Requirements: high school diploma, previous serving experience, etc.
Qualifications: maybe same as requirements? But we can combine? The instruction: Use headings for those categories if content exists. We have content for Responsibilities, Requirements, maybe Skills (guest relation, communication, interpersonal, attention to detail, multitasking, teamwork, proactive, professional appearance). Could put those under Skills.
Qualifications maybe overlapping with Requirements; but we can treat Requirements as qualifications? However we have separate headings: Requirements and Qualifications. We need to decide what goes where. Usually Requirements are mandatory (education, experience). Qualifications could be preferred or ideal candidate attributes. The posting mentions "The ideal candidate will have had at least six (6) months of related restaurant experience in a fine dining/upscale setting, preferably in a multi-unit resort." That's more like qualification. Also "Demonstrated commitment to delivering world class guest service..." etc. Could be qualifications.
Skills: "Excellent guest relation and communications skills are a must; should be comfortable and able to offer warm, sincere, and gracious hospitality to guests. Outstanding interpersonal skills and the ability to handle a variety of guest service situations in a manner consistent with Biltmore standards. Terrific attention to details. Ability to multi-task and prioritize in a fast-paced, guest service environment. Must be able to work both independently and as part of a team. Ability to be proactive, exercise good judgment, and take initiative as appropriate. Ability to be professional in both appearance and demeanor in accordance with Biltmore standards."
We can put those under Skills.
Benefits: none mentioned. Pay: none. Schedule: we have schedule info.
About the role: maybe a brief summary: "The Server is responsible for coordinating entire table service for guests and communicating with front and back of house personnel to provide a world class dining experience that exceeds guest expectations." Also mention Reserve position working average 20 hrs/week.
We'll create sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule.
We must not repeat job title as heading. No markdown fences.
We need to preserve all substantive information. Must not invent or summarize away detail. Must not include boilerplate.
We need to convert duties into
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content.
From posting: "Job Description Reserve: a position working an average of 20 hours per week (anywhere between 40-999 hours per year)." That's schedule info? Could be Schedule section. Also mention holiday/weekend availability required, shifts Monday-Sunday 6:30am-9:00pm. So schedule details.
Responsibilities: many bullet-like duties.
Requirements: high school diploma, previous serving experience, etc.
Qualifications: maybe same as requirements? But we can combine? The instruction: Use headings for those categories if content exists. We have content for Responsibilities, Requirements, maybe Skills (guest relation, communication, interpersonal, attention to detail, multitasking, teamwork, proactive, professional appearance). Could put those under Skills.
Qualifications maybe overlapping with Requirements; but we can treat Requirements as qualifications? However we have separate headings: Requirements and Qualifications. We need to decide what goes where. Usually Requirements are mandatory (education, experience). Qualifications could be preferred or ideal candidate attributes. The posting mentions "The ideal candidate will have had at least six (6) months of related restaurant experience in a fine dining/upscale setting, preferably in a multi-unit resort." That's more like qualification. Also "Demonstrated commitment to delivering world class guest service..." etc. Could be qualifications.
Skills: "Excellent guest relation and communications skills are a must; should be comfortable and able to offer warm, sincere, and gracious hospitality to guests. Outstanding interpersonal skills and the ability to handle a variety of guest service situations in a manner consistent with Biltmore standards. Terrific attention to details. Ability to multi-task and prioritize in a fast-paced, guest service environment. Must be able to work both independently and as part of a team. Ability to be proactive, exercise good judgment, and take initiative as appropriate. Ability to be professional in both appearance and demeanor in accordance with Biltmore standards."
We can put those under Skills.
Benefits: none mentioned. Pay: none. Schedule: we have schedule info.
About the role: maybe a brief summary: "The Server is responsible for coordinating entire table service for guests and communicating with front and back of house personnel to provide a world class dining experience that exceeds guest expectations." Also mention Reserve position working average 20 hrs/week.
We'll create sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule.
We must not repeat job title as heading. No markdown fences.
We need to preserve all substantive information. Must not invent or summarize away detail. Must not include boilerplate.
We need to convert duties into - . Also requirements list.
Let's extract details.
About the role paragraph: combine first sentences: "Reserve: a position working an average of 20 hours per week (anywhere between 40-999 hours per year). The Server is responsible for coordinating entire table service for guests and communicating with front and back of house personnel to provide a world class dining experience that exceeds guest expectations. Servers will deliver gracious hospitality and ensure all guests receive friendly, courteous and prompt service at all times following prescribed and established Biltmore service standards. Holiday and weekend availability is required. Shifts are available between Monday - Sunday and 6:30am - 9:00pm." Actually schedule details could go under Schedule, but we can keep some in About the role but not duplicate. Better to keep schedule separate.
Thus About the role: "The Server is responsible for coordinating entire table service for guests and communicating with front and back of house personnel to provide a world class dining experience that exceeds guest expectations. Servers will deliver gracious hospitality and ensure all guests receive friendly, courteous and prompt service at all times following prescribed and established Biltmore service standards."
Responsibilities: list duties.
Let's list duties from text:
- Processes guest orders to ensure that all items are prepared properly and on a timely basis.
- Present, open, and pour wine when serving guests.
- Observe diners to ensure that guests are satisfied with the food and service, respond to additional requests and determine when the meal has been completed.
- Total bills and accept payment or refers guests to supervisors.
- Maintains in depth knowledge of complete menu and beverages on hand.
- Up-sells menu items and beverages accordingly.
- Will actively work on P.O.S. system in accordance with guidelines.
- Ensures that the required uniform is kept clean, neatly pressed and in good repair.
- Arrives ready to start work properly attired; full uniform and appropriate foot wear.
- Ensures cutlery, china and glassware is spotless before setting on tables.
- Must be able to work nights and weekends and potential for holidays.
- May assist bus person with stocking, removing, and resetting dishes and silverware between courses and cleaning and resetting vacated tables.
- Will ensure all side duties are fully completed prior to the end of the shift as outlined and in readiness for the next meal period.
- To conduct one’s self in accordance with the goals, culture, service standards and fundamental values of Biltmore.
- To maintain a clean working environment, where sanitation, health and safety standards are never compromised.
- Lift, carry, push and pull 25–50 pounds; lift and carry 25-50 pounds on a large serving tray, above shoulder level, with one hand, bent in reverse 90 degrees.
- Servers will run their own food orders.
- May often serve in hot interior or exterior areas, and may work double shifts based on business demands.
- Reserve or Flex servers may work more than 20 hours per week based on business demand.
We need to ensure not to duplicate. Some of these also appear under Physical Requirements later; but we keep them in Responsibilities? Might be better to separate Physical Requirements but we don't have a heading for Physical Requirements; we could include under Responsibilities or maybe under Requirements? The instruction only allows those specific headings; we cannot add new headings. So we must fit content into allowed headings. Physical requirements could go under Requirements or maybe Skills? But they are physical demands; could be under Requirements (as they are requirements). We'll include them under Requirements.
Requirements: list:
- High school diploma.
- Previous serving experience in a full-service restaurant required.
- The ideal candidate will have had at least six (6) months of related restaurant experience in a fine dining/upscale setting, preferably in a multi-unit resort. (maybe qualification)
- Demonstrated commitment to delivering world class guest service and anticipating and exceeding guest expectations.
- Excellent guest relation and communications skills are a must; should be comfortable and able to offer warm, sincere, and gracious hospitality to guests.
- Outstanding interpersonal skills and the ability to handle a variety of guest service situations in a manner consistent with Biltmore standards.
- Terrific attention to details.
- Ability to multi-task and prioritize in a fast-paced, guest service environment.
- Must be able to work both independently and as part of a team.
- Ability to be proactive, exercise good judgment, and take initiative as appropriate.
- Ability to be professional in both appearance and demeanor in accordance with Biltmore standards.
- Applicants must be at least 18 years of age.
- Physical Requirements: Lift, carry, push and pull 25–50 pounds; lift and carry 25-50 pounds on a large serving tray, above shoulder level, with one hand, bent in reverse 90 degrees.
- Requires walking or standing to a significant degree.
- Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
- The employee will work in a restaurant or kitchen environment.
- May often serve in hot interior or exterior areas, and may work double shifts based on business demands.
- Reserve or Flex servers may work more than 20 hours per week based on business demand.
But some of these are duplicated with responsibilities; we need to avoid duplication but preserve all substantive info. Might be okay to have some overlap but better to separate.
We could put physical demands under Requirements, and the experience/education under Requirements as well. The "ideal candidate" statements could go under Qualifications.
Thus:
Requirements (mandatory):
- High school diploma.
- Previous serving experience in a full-service restaurant required.
- Applicants must be at least 18 years of age.
- Physical Requirements: Lift, carry, push and pull 25–50 pounds; lift and carry 25-50 pounds on a large serving tray, above shoulder level, with one hand, bent in reverse 90 degrees.
- Requires walking or standing to a significant degree.
- Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
- The employee will work in a restaurant or kitchen environment.
- May often serve in hot interior or exterior areas, and may work double shifts based on business demands.
- Reserve or Flex servers may work more than 20 hours per week based on business demand.
Qualifications (preferred/ideal):
- The ideal candidate will have had at least six (6) months of related restaurant experience in a fine dining/upscale setting, preferably in a multi-unit resort.
- Demonstrated commitment to delivering world class guest service and anticipating and exceeding guest expectations.
- Excellent guest relation and communications skills are a must; should be comfortable and able to offer warm, sincere, and gracious hospitality to guests.
- Outstanding interpersonal skills and the ability to handle a variety of guest service situations in a manner consistent with Biltmore standards.
- Terrific attention to details.
- Ability to multi-task and prioritize in a fast-paced, guest service environment.
- Must be able to work both independently and as part of a team.
- Ability to be proactive, exercise good judgment, and take initiative as appropriate.
- Ability to be professional in both appearance and demeanor in accordance with Biltmore standards.
Skills: maybe we can merge Qualifications and Skills? But we have both headings allowed. Could put interpersonal, communication, attention to detail, multitasking, teamwork, proactive, professional appearance under Skills. The qualifications could be experience and commitment. Let's decide:
Qualifications: experience and commitment.
Skills: guest relation/communication, interpersonal, attention to detail, multitasking, independent/team work, proactive judgment, professional appearance.
Thus we avoid duplication.
Now Schedule: details: "a position working an average of 20 hours per week (anywhere between 40-999 hours per year). Holiday and weekend availability is required. Shifts are available between Monday - Sunday and 6:30am - 9:00pm. Reserve or Flex servers may work more than 20 hours per week based on business demand." Also mention "May often serve in hot interior or exterior areas, and may work double shifts based on business demands." That could be schedule too.
We'll put schedule info.
Now Benefits, Pay: none, so omit.
Now produce HTML.
Structure:
About the role
...
Responsibilities
- ...
...
Requirements
- ...
...
Qualifications
- ...
...
Skills
- ...
...
Schedule
...
Make sure no extra whitespace? It's fine.
Now ensure we didn't miss any substantive info: The phrase "To conduct one’s self in accordance with the goals, culture, service standards and fundamental values of Biltmore." and "To maintain a clean working environment, where sanitation, health and safety standards are never compromised." Those are responsibilities? Could be under Responsibilities as bullet points. We'll add them.
Also "Ensures that the required uniform is kept clean, neatly pressed and in good repair." etc.
We have many responsibilities;
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Skills
- ... ...
Schedule
...
Make sure no extra whitespace? It's fine. Now ensure we didn't miss any substantive info: The phrase "To conduct one’s self in accordance with the goals, culture, service standards and fundamental values of Biltmore." and "To maintain a clean working environment, where sanitation, health and safety standards are never compromised." Those are responsibilities? Could be under Responsibilities as bullet points. We'll add them. Also "Ensures that the required uniform is kept clean, neatly pressed and in good repair." etc. We have many responsibilities;