Video Teller - Part time 30

About the role

Join our team as a Video Teller, where you’ll connect with members in real time, solve problems, and make managing money easier, more effective, and more fun.

Responsibilities

• Be the friendly face (via video) that members trust for everyday banking.
• Process transactions with accuracy and efficiency.
• Spot opportunities to improve members’ financial lives and refer them to teammates who can help.
• Use multi-factor authentication to keep our members safe.
• Hit service and sales goals with the help of structured training and coaching.
• Help us stay compliant with regulations.

What Success Looks Like

• Members leave every interaction feeling supported, informed, and empowered.
• You build long-term relationships that turn everyday service into lasting loyalty.
• You grow professionally through development opportunities and career enrichment.

Requirements

• High school diploma or equivalent.
• At least one year of customer service or sales experience.
• Strong interpersonal skills and a positive, professional demeanor.
• Basic Microsoft Office and math skills.

Qualifications

Bilingual in Spanish is a bonus!

Benefits

• Excellent health insurance
• Student Loan Payback
• Tuition reimbursement
• 401K with match
• Career development opportunities
• Excellent PTO, plus paid volunteer time and holidays

About Us

We believe different makes us better. Summit Credit Union is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.