Live Video Teller Associate (Part-Time - 25-29 hrs./wk.)

Job Details Description In the Live Video Teller Associate role, you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey. A Dupaco Career is different. You'll work with an inclusive diverse crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. There’s a lot to love about working at Dupaco… Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with a generous 401k match, awesome starting pay of $18.70/hr, with monthly and annual incentives, and the ability to Build a Career Worth Loving. #DupacoDifference. https://www.youtube.com/watch?v=Oy_rZxNXcC8 What You’ll Do Connect with members and potential members by providing excellent service through technology- Video Teller Machines, chat, e-mail, inbound and outbound phone callsRecognize potential member needs and educating them on appropriate credit union servicesPromote a positive and professional image of the credit unionAnswer calls on a timely basis and maintain a level of consistency in responses being providedAssist in training new employeesCoordinate unusual or sensitive member relation situations and/or calls for correct and timely solutionInterface with other CU team members to obtain information necessary for providing members with details or answers to their questions and/or improving the level of service provided What You’ll Need A flexible schedule to meet the needs of our membersThe ability to think on your feet and solve problems effectively The ability to provide personalized service with warmth and competence on the telephoneExceptional written and verbal communication skillsStrong computer skills with the desire to learn new software and technology Learn more about our Live Video Tellers