Video Teleconferencing (VTC) Bridge Technician II
About the role
Transform technology into opportunity as a Video Teleconferencing (VTC) Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a VTC II you will help ensure today is safe and tomorrow is smarter. Our work depends on you joining our team to apply your experience in the maintenance/troubleshooting of VTC electronic systems.
How a VTC Technician II will make an impact
- Provides installation, maintenance and troubleshooting support of information systems and related peripheral hardware.
- Provides incident response and performs customer support tasks.
- Prepare and maintain documentation for processes and procedures related to systems and operations.
- Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems.
- Provides installation of and troubleshooting support for systems applications and related peripheral hardware.
What you'll need to succeed
Education: High School Diploma/GED
Required Experience: 1+ years of related experience
Required Technical Skills: Intermediate "hands on" work experience in support of installations, repair, and troubleshooting / maintenance of communications systems
Security Clearance Level: Secret
Location: On Customer Site
US Citizenship Required: Yes
Required skills & abilities
- Maintenance/troubleshooting of VTC systems as specified in the task order
- Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment
General experience
Intermediate "hands on" work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.
Specialized experience
Intermediate experience in maintenance/troubleshooting of VTC electronic systems or equipment as specified in the task order to include the following:
- Inverse Multiplexing Devices (i.e., Adtran devices)
- Telepresence Management Suite (TMS) Software
- Tandberg devices (Codecs, Desktops, Bridges including Codian Products, etc.)
- Cisco Network Enterprise Devices (VCS-Control, VCS-Expressway, Gatekeeper, Border Controller)
- Cisco Multipoint Control Units/Bridges (MPS800, MSE8000, Codian 45XX series, and peripherals)
- Cisco Conference Room (CR) Codecs (All in product line to include C-Series and MXP systems)
- Cisco Desktops (All in product line to include EX series and MXP systems)
- Cisco Codian ISDN Gateways 3200 series
- Cisco Codian IP Gateways 3500 series
- Media converters (Fiber to LAN)
- EXTRON components
- AMX components
- AUTOPATCH components
- QUADVIEW components
- CRESTRON components
- CRESTRON and AMX Touch panel [interfaces] and associated software
- Audio subsystems (Amplifiers, mixers, microphone and speaker systems)
- Media devices (e.g. DVD players, VCRs, etc.)
- Multimedia Display (e.g. Projectors, LCD, Plasma, LED displays, etc)
Certifications
Must meet the certification requirement stated on DoW directive 8570, SPIN-C, and individual task order. Security+.
Benefits
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
Pay & schedule
The likely hourly rate for this position is between $26.44 - $35.78. Salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours: 40
Travel Required: Less than 10%
Telecommuting Options: Onsite
Work Location: USA SC Shaw