Video Teleconferencing Technician
Strategic Growth Partners · Doral, FL · 2 mo ago
On-siteArt & Creative$80k–$83k/yrFull-time
Responsibilities
- Tier I & II customer support
- Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
- Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
- Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
- Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out
Requirements
- Working / practical knowledge and understanding of IP networks and how they are implemented as part of / support of VTC systems
- Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired
Qualifications
Minimum Qualifications:
- Working / practical knowledge and understanding of IP networks and how they are implemented as part of / support of VTC systems
Benefits
- Company-paid health, dental & vision insurance coverage
- Company-paid life and disability insurance
- 401k retirement savings plan with employer match
- 10 company paid holidays per year
- Paid time off