Datacenter Technician

About the role

This is a long-term ongoing Datacenter Tech opportunity. They will work in the build out and support of a datacenter. They must be open to installation and deployment workload as well.

Responsibilities

• Level 2 Troubleshoot a variety of servers and isolate the problem that the server is encountering
• Order replacement parts and install them in servers and ship back the defective part to their respective vendors
• Update firmware on servers to ensure the latest version is installed
• Configure IP addresses and default login credentials on servers
• Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers
• Support their DC/Lab teams
• Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device
• Assist network admins who reach out requesting specific assistance with servers or switch
• Assist out with Level 1 responsibilities as necessary

Qualifications

• 2 recent valid references are required
• This is L2 troubleshooting installs and ops. It is not remote hands or people being walked through tickets by engineers who already did the troubleshooting

Skills

• Data center
• Rack and stack
• Hardware
• Troubleshooting
• Infrastructure
• Data center maintenance
• Racking
• Stacking
• Cable installation
• Cable
• Cabling
• Hardware troubleshooting

Pay

$35.00 - $36.00/hr

Schedule

This is a fully onsite position in Santa Clara, CA.