Video Surveillance Technician - Fixed Route

About the role

Transdev is seeking a Video Surveillance Technician to join our team. This position offers a competitive compensation package including an annual salary range of $65,000 - $70,000, along with comprehensive benefits.

Responsibilities

• Knowledgeable of all system (bus) routes and the Las Vegas RTC service (geographical) area.
• Understand and follow the RTC’s (the client) and Transdev’s policies and procedures.
• Knowledgeable in various software systems such as Orbital, Swiftly, VDS, Outlook, Teams, Genesys phone system, Luminator, and others as instructed and assigned.
• Responds to and follows up on all video requests from Las Vegas Metropolitan Police Department, Henderson Police Department, North Las Vegas Police Department, RTC, and Transdev.
• Provides customer support to the client and law enforcement agencies by responding to questions and concerns regarding video requests.
• Respond to critical accident / incident scenes as requested to immediately retrieve video.
• Communicate with the on-call Safety and/or Security Manager informing them of updates while on-scene for critical events.
• Complete video logs and reports as required.
• Demonstrate interpersonal skills and the ability to comprehend all policies and procedures, as well as follow Transdev’s specific standard operating procedures (SOPs) that define various work tasks.

Requirements

• High school diploma or equivalent.
• Technical degree preferred.
• Basic computer knowledge.
• Knowledge of using Microsoft Word, Excel and Windows-based software.
• 2-3 years of security / surveillance experience.
• Some experience working in public transit preferred.
• Excellent verbal and interpersonal skills.
• Problem solving and analytical abilities.

Qualifications

• Minimum Education & Certifications Required:
• High school diploma or equivalent.
• Technical degree preferred.
• Basic computer knowledge.
• Knowledge of using Microsoft Word, Excel and Windows-based software.

Skills

• Knowledgeable of all system (bus) routes and the Las Vegas RTC service (geographical) area.
• Understand and follow the RTC’s (the client) and Transdev’s policies and procedures.
• Knowledgeable in various software systems such as Orbital, Swiftly, VDS, Outlook, Teams, Genesys phone system, Luminator, and others as instructed and assigned.
• Responds to and follows up on all video requests from Las Vegas Metropolitan Police Department, Henderson Police Department, North Las Vegas Police Department, RTC, and Transdev.
• Provides customer support to the client and law enforcement agencies by responding to questions and concerns regarding video requests.
• Respond to critical accident / incident scenes as requested to immediately retrieve video.
• Communicate with the on-call Safety and/or Security Manager informing them of updates while on-scene for critical events.
• Complete video logs and reports as required.
• Demonstrate interpersonal skills and the ability to comprehend all policies and procedures, as well as follow Transdev’s specific standard operating procedures (SOPs) that define various work tasks.

Benefits

• Vacation: minimum of two 2 weeks
• Sick days: 5 days
• Holidays: 10 days; 6 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Physical Requirements

• Work outside in varying temperature, weather, and humidity conditions.
• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces.
• Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
• Tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
• Must be able to work shifts or flexible work schedule as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.