Video Surveillance Technician

Key Responsibilities

• Operate live video feeds following automated alerts to analyze unfolding situations in real time.
• Oversee security infrastructure across multiple national client locations from a centralized environment.
• Analyze behavioral anomalies to differentiate regular site activity from genuine security threats.
• Deliver clear audio warnings over loudspeakers to deter unauthorized activity on client property.
• Initiate rapid escalation protocols to contact emergency services or law enforcement when necessary.
• Document operational logs detailing incident timelines and corresponding baseline actions taken.

Job Requirements

• Technical Expertise: Computer proficiency to navigate PC hardware interfaces and multi-display environments comfortably, keyboard dexterity to input text at a minimum speed of 40 WPM accurately, system operations to interface with centralized communications dashboards and alert networks.
• Professional Experience: Command Center Operations to maintain composure and perform specialized actions under rapid timelines, Customer Service to handle communications directly with cross-functional stakeholders or emergency dispatchers, Time Management to deliver exceptional attendance records matching shift parameters from 5:00 pm to 1:00 am.

Preferred Qualifications

• Previous background in technology dispatch, asset protection, or customer service environments.
• Prior familiarity with automated screening tools or computer-aided monitoring software.
• Demonstrated capability to adapt seamlessly during operational training workflows.